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 PlayStation 4™ Community Official Thread | V14, PS4 Pro Announced - $399 (November 10th)

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apisfires
post Feb 16 2016, 12:33 PM

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QUOTE(GamersFamilia @ Feb 16 2016, 12:20 PM)
+ sony malaysia service centre only accept PS4 sea sets  rclxms.gif
+ they wont accept even you willing to pay or insist them to repair , i cant find those statement mentioning " they will accept other then sea sets / official products for repair but you must pay for it " at playstation malaysia website T&C and FAQ section  whistling.gif 
+ i've heard gamers solution at pertama complex provide PS4 repair service , shop - 03 - 26977728 or benard 012 - 3783129  rclxm9.gif
*
bro, i read your siggy, what 2TB hardisk you use ah for PS4?
TSGamersFamilia
post Feb 16 2016, 12:54 PM

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QUOTE(apisfires @ Feb 16 2016, 12:33 PM)
bro, i read your siggy, what 2TB hardisk you use ah for PS4?
*
seagate backup plus slim 2tb STDR2000300 external hdd
apisfires
post Feb 16 2016, 01:05 PM

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QUOTE(GamersFamilia @ Feb 16 2016, 12:54 PM)
seagate backup plus slim 2tb STDR2000300 external hdd
*
thanks
this one?

http://www.lazada.com.my/seagate-backup-pl...ch-1385883.html
TSGamersFamilia
post Feb 16 2016, 01:39 PM

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QUOTE(apisfires @ Feb 16 2016, 01:05 PM)
yup
agandul
post Feb 16 2016, 02:06 PM

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QUOTE(GamersFamilia @ Feb 16 2016, 12:20 PM)
+ sony malaysia service centre only accept PS4 sea sets  rclxms.gif
+ they wont accept even you willing to pay or insist them to repair , i cant find those statement mentioning " they will accept other then sea sets / official products for repair but you must pay for it " at playstation malaysia website T&C and FAQ section  whistling.gif 
+ i've heard gamers solution at pertama complex provide PS4 repair service , shop - 03 - 26977728 or benard 012 - 3783129  rclxm9.gif
*
Yep, I confirmed with them already bro
So sad, is us set and sea set very different or what actually?
I don't know what's wrong with my ps4, it looks ok, the laser seems alright
Just that weird noise that it makes and weird movement like it's stuck or something like in the video
But nothing stuck inside
Maybe bad ribbon cable? Anyone ever seen cases like this before?
Ok bro, i'll ask them if they can help me with it
Thanks a lot biggrin.gif
TSGamersFamilia
post Feb 16 2016, 05:22 PM

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QUOTE(agandul @ Feb 16 2016, 02:06 PM)
So sad, is us set and sea set very different or what actually?
the difference , just the warranty ... only south east asia sets ( malaysia , singapore , thailand , philippines , indonesia & vietnam ) got this " regional warranty " services https://asia.playstation.com/my/en/regional_warranty
agandul
post Feb 17 2016, 01:29 AM

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QUOTE(GamersFamilia @ Feb 16 2016, 05:22 PM)
the difference , just the warranty ... only south east asia sets ( malaysia , singapore , thailand , philippines , indonesia & vietnam ) got this " regional warranty " services https://asia.playstation.com/my/en/regional_warranty
*
I know that regional warranty thingy bro
I mean like is there any difference physically between us set and sea set, that makes them doesn't want to do repairs even though I'm willing to pay for the service
a bit inconvenient this policy of theirs rclxub.gif
blurkia
post Feb 17 2016, 08:47 AM

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Bros my ps4 kaput. Can boot but cannot display video. Ayam sad. Any estimation how much to fix? Or shops to recommend? I saw in US site, it's about 150 Usd in the centers, anyone fixed before? Should be hdmi port faulty la.. Thanks
doi0728
post Feb 17 2016, 10:32 AM

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QUOTE(blurkia @ Feb 17 2016, 08:47 AM)
Bros my ps4 kaput. Can boot but cannot display video. Ayam sad. Any estimation how much to fix? Or shops to recommend? I saw in US site, it's about 150 Usd in the centers, anyone fixed before? Should be hdmi port faulty la..  Thanks
*
my cousin ps4 have the same problem like urs, can on but no video signal, sent to sony centre and they said motherboard faulty.... est. RM1k to fix it shocking.gif ... wtf.... doh.gif
blurkia
post Feb 17 2016, 10:43 AM

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QUOTE(doi0728 @ Feb 17 2016, 10:32 AM)
my cousin ps4 have the same problem like urs, can on but no video signal, sent to sony centre and they said motherboard faulty.... est. RM1k to fix it  shocking.gif  ... wtf....  doh.gif
*
Really ah? Cb man.. 1k.. May as well buy new! Farkkkkk

syaigon
post Feb 17 2016, 10:58 AM

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QUOTE(doi0728 @ Feb 17 2016, 10:32 AM)
my cousin ps4 have the same problem like urs, can on but no video signal, sent to sony centre and they said motherboard faulty.... est. RM1k to fix it  shocking.gif  ... wtf....  doh.gif
*
question...if you buy a new unit...can you just transfer old hdd into new unit....just wondering
shinjite
post Feb 17 2016, 11:19 AM

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QUOTE(blurkia @ Feb 17 2016, 10:43 AM)
Really ah? Cb man.. 1k.. May as well buy new! Farkkkkk
*
Yeah just go get a new one with SEA warranty. Lazada has vouchers to drop the price a little more
blurkia
post Feb 17 2016, 11:24 AM

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QUOTE(shinjite @ Feb 17 2016, 11:19 AM)
Yeah just go get a new one with SEA warranty. Lazada has vouchers to drop the price a little more
*
its about 1.4k in lazada, but vouchers are not applicable woh shakehead.gif
shinjite
post Feb 17 2016, 11:26 AM

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QUOTE(blurkia @ Feb 17 2016, 11:24 AM)
its about 1.4k in lazada, but vouchers are not applicable woh  shakehead.gif
*
Their APP vouchers not applicable?
Head on to the LYN's LAzada Voucher's thread for more info
isr25
post Feb 17 2016, 11:29 AM

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QUOTE(blurkia @ Feb 17 2016, 08:47 AM)
Bros my ps4 kaput. Can boot but cannot display video. Ayam sad. Any estimation how much to fix? Or shops to recommend? I saw in US site, it's about 150 Usd in the centers, anyone fixed before? Should be hdmi port faulty la..  Thanks
*
Have you tried booting to safe mode already? https://support.us.playstation.com/articles.../Safe-Mode-PS4/
blurkia
post Feb 17 2016, 11:56 AM

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QUOTE(isr25 @ Feb 17 2016, 11:29 AM)
Have you tried booting to safe mode already? https://support.us.playstation.com/articles.../Safe-Mode-PS4/
*
i see white noise video after doing that..... laugh.gif
TSGamersFamilia
post Feb 17 2016, 01:59 PM

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QUOTE(agandul @ Feb 17 2016, 01:29 AM)
I know that regional warranty thingy bro
I mean like is there any difference physically between us set and sea set, that makes them doesn't want to do repairs even though I'm willing to pay for the service
a bit inconvenient this policy of theirs  rclxub.gif
*
physically no difference at all ... it just their policy , only SEA sets got this special warranty program ( regional warranty ) , other region stick to their own region for warranty claim and repairs
isr25
post Feb 17 2016, 02:02 PM

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QUOTE(blurkia @ Feb 17 2016, 11:56 AM)
i see white noise video after doing that.....  laugh.gif
*
what about this? a bent metal pin obstructing the HDMI port or just the cable. other than this, can't help you bro sad.gif http://www.ign.com/wikis/playstation-4/How...eshoot_PS4_HDMI
Lynixx
post Feb 17 2016, 02:03 PM

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if you want,you can send it to heavyarm @ ss15, they can repair ps4.
agandul
post Feb 17 2016, 10:04 PM

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QUOTE(GamersFamilia @ Feb 17 2016, 01:59 PM)
physically no difference at all ... it just their policy , only SEA sets got this special warranty program ( regional warranty ) , other region stick to their own region for warranty claim and repairs
*
that's why, at least if you don't want to repair just sell us the spare parts like in Japan
kinda annoying policy for me

QUOTE(Lynixx @ Feb 17 2016, 02:03 PM)
if you want,you can send it to heavyarm @ ss15, they can repair ps4.
*
really bro? I was waiting for 18 feb because the shop GS store only open tomorrow
I'll ask heavyarm, thanks for the info bro biggrin.gif

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