so then I tried opening it up myself and here's a video of my problem
if anyone can give some suggestion or have the fix for it, I'll be very grateful
PlayStation 4™ Community Official Thread | V14, PS4 Pro Announced - $399 (November 10th)
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 Feb 16 2016, 04:51 AM
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#1
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Junior Member
166 posts Joined: Jan 2013  
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I tried taking my US PS4 to the Sony service in the curve mall but they don't want to repair US set, so sad
so then I tried opening it up myself and here's a video of my problem if anyone can give some suggestion or have the fix for it, I'll be very grateful |
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Feb 16 2016, 02:06 PM
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#2
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Junior Member
166 posts Joined: Jan 2013
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QUOTE(GamersFamilia @ Feb 16 2016, 12:20 PM) + sony malaysia service centre only accept PS4 sea sets Yep, I confirmed with them already bro + they wont accept even you willing to pay or insist them to repair , i cant find those statement mentioning " they will accept other then sea sets / official products for repair but you must pay for it " at playstation malaysia website T&C and FAQ section  + i've heard gamers solution at pertama complex provide PS4 repair service , shop - 03 - 26977728 or benard 012 - 3783129   So sad, is us set and sea set very different or what actually? I don't know what's wrong with my ps4, it looks ok, the laser seems alright Just that weird noise that it makes and weird movement like it's stuck or something like in the video But nothing stuck inside Maybe bad ribbon cable? Anyone ever seen cases like this before? Ok bro, i'll ask them if they can help me with it Thanks a lot  |
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Feb 17 2016, 01:29 AM
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#3
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Junior Member
166 posts Joined: Jan 2013
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QUOTE(GamersFamilia @ Feb 16 2016, 05:22 PM) the difference , just the warranty ... only south east asia sets ( malaysia , singapore , thailand , philippines , indonesia & vietnam ) got this " regional warranty " services https://asia.playstation.com/my/en/regional_warranty I know that regional warranty thingy broI mean like is there any difference physically between us set and sea set, that makes them doesn't want to do repairs even though I'm willing to pay for the service a bit inconvenient this policy of theirs  |
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Feb 17 2016, 10:04 PM
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#4
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Junior Member
166 posts Joined: Jan 2013
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QUOTE(GamersFamilia @ Feb 17 2016, 01:59 PM) physically no difference at all ... it just their policy , only SEA sets got this special warranty program ( regional warranty ) , other region stick to their own region for warranty claim and repairs that's why, at least if you don't want to repair just sell us the spare parts like in Japankinda annoying policy for me QUOTE(Lynixx @ Feb 17 2016, 02:03 PM) if you want,you can send it to heavyarm @ ss15, they can repair ps4. really bro? I was waiting for 18 feb because the shop GS store only open tomorrowI'll ask heavyarm, thanks for the info bro |
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