Hi all,

Just want to know the experience from the members who bought from RS Components Malaysia online store before.

1) How is the service?

2) If purchasing with Credit Card/ Debit Card, is it immediately deduct payment.

3) Is the delivery fast/ good?

Thanks, please do share your experiences too, other than the above questions.

Happy CNY to all

1. Service good.
2.i transfer money online
3.delivery ok. dont buy anything out of stock.

ok saja. no scam wan

My company buys a lot of stuffs from them. Dependable.

ETHAN RS GROUP?

I see.

Does anyone know which company they use for delivery.

How long it take for your order to process if transfer money online?

refer here: http://my.rs-online.com/web/generalDisplay...elivery-methods

need to email them the receipt to notify them u have transferred the money.
After they have checked, then they proceed to send the package.
i think need 1day.

yes of coz.. good ratings cos proper bizness.

Thanks for the feedback.

Just to update, as of 7pm today, I received notification that my order is processed. However, the dispatch date is 18 Feb, seems the item will be sent from the Great Britain warehouse.

Gonna email them tommorow for more clarification though.

This post has been edited by Yap23: Feb 9 2016, 09:11 PM

What item you buy ? Cannot get it locally ? Why do you need to send from Great Britain? Won't it be super expensive?

1. Their website is made of fail and AIDS
2. Pretty much
3. It's ok

PROTIP: Their shit is so overpriced and their selection is so bad I usually just buy stuff from Mouser/Digikey or *gasp* Allied and have it FEDEXed over to Malaysia.

Usually I prefer element14,RS search engine like shit...LoL

Legit

Yep usually element14 offer better price. service both about the same. deduct CC when they process your order. I hugely prefer element14.

Yep usually element14 offer better price. service both about the same. deduct CC when they process your order. I hugely prefer element14.

Every SMD item arrive in it's own envelope, it's own paper bag ... buy 1 QFN IC will arrive in the standard chip container followed by ESD bag followed by paper bag followed by it's own box. Their replacement order also quite efficient , I once ordered a current sensor ic to test, they send the wrong thing, after i take picture and liaise with their support email they redeliver the item within 3 days.

But they like to send each item separately la. So imagine you order 5-6 component, every day u will receive 1 envelope for each component ...

I see, what delivery company they use?

Its the same what, in the end I still get free shipping.

i think it's GD express

Normally you can check if the stock is available locally or not. If not, they will arrange the item sent from anywhere within their network. Looks like in this case, the item you ordered not in local stock. I think you can asked for cancellation if you cannot wait.

Yup, its GDex. I emailed them this morning, very fast reply. My item sent out from UK, will reach within 4-6 working days, using GDex. They even gave me a tracking number. The date provided was an estimate of the arrival, may arrive early though.

Thanks man. Just worried because first time order from them. Not sure how it works. However, all settled after emailing them.

Just to update everyone,

I'm happy to report that the experience of ordering from RS is good.

1) very fast response to emails, same day response (if working day/ office hours)

2) delivery is as stated in order page: in my case (in stock for delivery within 4 working days), I ordered on Tuesday and received the item on Friday. My item shipped from UK warehouse some more.

3) the delivery company used is GDex.

4) pricing wise, some items are cheaper than others (eg. element14, Mouser, Digikey etc.) but some are more expensive. Some items require MOQ of 5 or more compared to other sites which offer MOQ 1 only.

5) best of all, free delivery for all online orders regardless of how much you order.

That sums up my experience in ordering from RS Online.

And thanks to all who helped answer my questions here.