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 MNP Procedure

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TSblacktubi
post Feb 7 2016, 11:04 AM, updated 10y ago

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I am planning to move to Celcom after many years with Maxis. Celcom First Gold plan is so much appealing than Maxis now. I need some advise on MNP.

I have a few supplementary numbers on Maxis and I just want to move the principle line and some supplementary number.

The existing supplementary number which I do not MNP need to change their plan? They are on supplementary plan now.

I don't really want to switch due to the hassle but Celcom is so much more appealing now. Maxis should step up or maybe give me a promotional plan. tongue.gif

This post has been edited by blacktubi: Feb 7 2016, 11:08 AM
TSblacktubi
post Feb 7 2016, 01:44 PM

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QUOTE(suicideroach @ Feb 7 2016, 11:33 AM)
Hopefully Maxis will call and counter offer you when you registered the Map process
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I hope they will give me some offer on their plan as I don't really like the process of switching carrier. But then, it is very unlikely.


TSblacktubi
post Feb 8 2016, 06:11 PM

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maxis

I want to port one of my supplementary line in Maxis to Celcom as a new principle number, can I do it directly or I need to change the supplementary line to prepaid first?

Any cooling period once I change it to prepaid?
TSblacktubi
post Feb 9 2016, 04:05 PM

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QUOTE(Maxis @ Feb 9 2016, 03:57 PM)
Hi Blacktubi,

You need to change first your supplementary number to principle plan which mean you need to separate out the number from your current account first before request to port out the number.

Thank you
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Any cooling off period for that case?

I believe if I change to prepaid there is a 30 days cooling off period.

 

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