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Official TM UniFi High Speed Broadband Thread V24
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jusbella
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Feb 4 2016, 10:16 AM
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LOL no wonder never get any email notification regarding this thread..
BTW their website updated, and upload speed been decreased back..
This post has been edited by jusbella: Feb 4 2016, 10:18 AM
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jusbella
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Feb 6 2016, 12:58 PM
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Don't use extension plug. QUOTE(soonwai @ Feb 6 2016, 12:14 PM) I dunno why. When I tried at my uncle's house, power socket at upstairs hall to socket in bedroom on the same floor just didnt't wanna work reliably for HyppTV.It works ok half the time then starts to jerk and pixelate. The connection LED sometimes amber, sometimes red. Never get green.
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jusbella
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Feb 7 2016, 07:17 PM
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call 100, they got backup team work on public holiday. QUOTE(amirudin920927 @ Feb 7 2016, 07:13 PM) Nice lah, port down. No technicians, all cuti. So I can watch my wallpaper until Wednesday..
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jusbella
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Feb 7 2016, 07:26 PM
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Keep call them, like 2 hour 1 time... QUOTE(amirudin920927 @ Feb 7 2016, 07:24 PM) Called already. But they said they dunno whether got tech or not, normally all cuti.. Haihhh.. Lodge report 2 hours ago but no feedback from tech n my line still broken..
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jusbella
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Feb 7 2016, 08:57 PM
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Use lan cable, don't use Wi-Fi. QUOTE(Adam Laichi @ Feb 7 2016, 08:53 PM) Hi, idk if this is been asked before or not, but here goes. Can anyone tell me why my internet speed on my laptop is much more slower than the connection on my phone? I'm using the unifi 30MB package. Here are the speed on my phone  and here are the speed on my laptop.  I called the Unifi tech guy and he came over and checked and he said its something wrong with my laptop. Can anyone suggest a solution? Thanks in advance and Happy CNY 
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jusbella
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Feb 7 2016, 10:16 PM
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reformat. QUOTE(Adam Laichi @ Feb 7 2016, 10:12 PM)
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jusbella
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Feb 8 2016, 05:20 PM
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Try use auto dns. Don't use any custom dns.. QUOTE(afroboy @ Feb 8 2016, 05:12 PM) Hey guys. I don't know if this problem is related to my TL-WR841ND router or tm's btu. My internet keeps dropping few times a day with this "dns probe finished no internet" issue. I'm using google dns. Any one with similar problem? 
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jusbella
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Feb 8 2016, 11:31 PM
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Call technical support and request to reset ur port. QUOTE(noos @ Feb 8 2016, 10:24 PM) Anyone facing problem using Chrome Windows version to surf Facebook & android? Mine doesn't fully load all the content, but this doesn't happen when I'm using Maxis fiber last time.....
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jusbella
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Feb 9 2016, 10:20 AM
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no issue here.. try restart modem router.. QUOTE(christina1 @ Feb 9 2016, 10:00 AM) Hi All, Anyone facing issue login to iflix via Unifi ? I am not able to login to Iflix account.
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jusbella
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Feb 13 2016, 11:31 AM
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Install uTorrentden run settled! QUOTE(darkueki @ Feb 13 2016, 11:18 AM) Newbie here, any guide on how to torrent?
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jusbella
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Feb 13 2016, 08:40 PM
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Just call 100 and request technical support. den report ur issue, they will give u case number. Den wait them fix.. If still not solved yet den u can report again with the case number they gave u, scold them until they fix it. QUOTE(nerfbuzz @ Feb 13 2016, 08:30 PM) Hey guys im using Unifi VIP 5 , and the past few months i have experience this unknown packet loss factor when playing games. Eg. CSGO , League of Legends. The ping basically spikes up to 800 + every few minutes and then i teleport in game / freeze. Why is this happening its super annoying cant even enjoy my online games anymore. Called them last year and they sent a letter to me saying they are working to replace / improve their equipment from november ~ march 2016? but never heard fro mthem since. Will greatly appreciate it if you guys can help me out on this 
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jusbella
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Feb 13 2016, 11:39 PM
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Call 100 ask for info what happening?
This post has been edited by jusbella: Feb 13 2016, 11:40 PM
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jusbella
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Feb 14 2016, 11:18 AM
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the 600 minutes free is mixed tm to tm and tm to other operator. Call charge is FLAT RATE RM0.13/MINUTES to all operator and other fixed line. QUOTE(Chrono-Trigger @ Feb 14 2016, 11:11 AM) hi guys, I want to clarify something about Unifi 30 + voice plan RM20. The voice plan RM20 gives us unlimited calls to TM fixed line and 600mins to mobile numbers? What is the call block ? 30s, 1 min? I tried to click on T&C of the voice plan but website error.
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jusbella
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Feb 14 2016, 11:24 AM
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1 minutes. QUOTE(Chrono-Trigger @ Feb 14 2016, 11:23 AM) what is the call block? 1 min or 30s?
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jusbella
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Feb 15 2016, 06:15 PM
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No, it's 5mbps upload. QUOTE(jack2001 @ Feb 15 2016, 06:11 PM) guys, unifi is now available at my area now, going to go to TM point tmr, what should I expect? so happy now, can fark streamyx upside down now. 30 down 10 up of awesomeness 
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jusbella
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Feb 15 2016, 06:27 PM
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Not standardize also... They not announced also. QUOTE(jack2001 @ Feb 15 2016, 06:19 PM) Didn't they change it to 10?
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jusbella
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Feb 15 2016, 08:50 PM
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There is no modem for unifi in market, it's tm asset which no market able to sell. QUOTE(doublef @ Feb 15 2016, 08:48 PM) anyone know what best MODEM i can use to replace unifi modem (Huawei HG-655m)? not router. because my modem always hot and disconnect. restart then ok.
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jusbella
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Feb 15 2016, 10:15 PM
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Yup it'll not work. That one stated unifi or Maxis supported, meaning it's router, not modem. QUOTE(doublef @ Feb 15 2016, 08:58 PM) so if i buy any DSL2+ modem... it will not work? what about with unifi support on the front box? like aztech.
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jusbella
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Feb 15 2016, 10:17 PM
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As mentioned, fiber cable is fixed for each internet service provider, branded manufacturers can't make it because isp encrypted their fiber technology. QUOTE(doublef @ Feb 15 2016, 09:41 PM) what i want know is... do any guys in malaysia replace a TM modem. with any branded brand like ASUS, NETGEAR OR TP LINK. please take note : not router... modem. because i using RT-AC56U now.
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jusbella
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Feb 15 2016, 10:25 PM
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Like that u need buy vdsl2 modem router. QUOTE(doublef @ Feb 15 2016, 10:19 PM) i live in high rise building. i dont see any fiber connection, just RJ11, phone adsl cable.
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