Hi all,

I've just got the CCC + VP + keys for my new house...am a 1st time house buyer. Also, already settled the electric + water deposit quite some time back. Electric deposit paid directly to TNB, while water deposit paid to developer (developer will compile a stack and settle with SYABAS as they said that SYABAS don't want to entertain individual customers, but in bulk). The problem is that until now SYABAS have not installed the water meter / connect the water supply yet. I've already followed up with the developer a couple of times and each time, they said that "oh, there are too many houses in this development phase, so it will take some time for SYABAS to install the water meter...so sorry but we can't tell when SYABAS will be able to install the water meter for your house, just wait lah..." Am so frustrated as I can't do any cleaning up at all. Is this a normal process where we have to wait for some time before SYABAS connect the water supply for us, even after we've gotten our keys?

I've already done the defects list and sent in the list together with an official letter to the developer (+ softcopy of the pictures in a CD), where I've also stated that there's no water meter/water supply yet. I understand that there's a 30 days time frame + 2 weeks grace period for the developer to act on the defects. Would like to ask whether is this time frame standard/applicable for all new houses? What about the connection of the water meter, is it part of the defects or it's categorized as a different category? If it's considered as a "defect", that means I've to wait for 30+14 days for them to fix it? That will be such a long waiting time just to get my water supply... How should I go about with this water meter/water supply problem? Please advice...thanks in advance!

Yeah, got what you meant... Now another headache, did ponding test and both bathrooms upstairs leaking pulak! Sigh, so now need to wait for developer to rectify it... luckily the leaks were not that bad, can see water marks from downstairs but at least not leaking like waterfall la...