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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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YoungMan
post Jul 26 2016, 08:07 AM

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QUOTE(2feidei @ Jul 25 2016, 03:56 PM)
No, it was quite late at night, the KL Tower had closed. The rider had dinner at the tower itself, requested ride home. So, I drive up (after I spoke to security to let me in). Then, as I drove up to lobby, the rider is not ready, aka talking and talking selfie (fine with me, after all, the area is quite quiet, closed, no traffic, can wait), suddenly, one fella (I don't want to put the race here) come towards me, asking me what I am doing here, I thought he is the security or staff of KL Tower, so, I told him, I'm here to pick up somebody, please let me wait for a while.

Suddenly, he shouted "Oh...you Uber/ Grab driver? What the hell you doing here? You illegal ok!" and walking towards my car (initial distance about 3 meter), with very menacing look, only I realized there is one taxi parked there (and he must be expecting the rider will use him, a big windfall for him, as it already past midnight), so, to avoid any further confrontation, I decide to drive further (i.e. little bit downwards, as you need to drive up hill in KL Tower) and quickly call my rider to explain and apologize. Thank God, she extremely understanding the situation, while I keep apologizing to make her walk (about 50 meter). She was shock and angry at the same time (as the taxi driver also keep shouting and scolding her say "Do you know Uber/ Grab is illegal? Why you still want take Uber/ Grab despite it illegal?). She was extremely pissed with the taxi driver keep repeating, who said Grab/ Uber is illegal? Even if illegal, she would rather, without any second thoughts taking Uber/ Grab ride rather than this sort of rogue taxi drive! And, she was totally understanding, despite me keep apologizing to her (I think I apologized no less than 20 times  biggrin.gif )

And, she told me they are also expecting another Uber ride too, and I told her, quick to call her friends, be careful, quickly jump into the car, don't wait and drive away. Good thing is that it is only 1 taxi there, but, the area is really quiet and deserted.

What really embarrassing is the my rider is with some foreigner friends/ tourist, and they witness the whole incidents. One words to describe, these taxi drivers really mermalukan Malaysia in eyes of the world. And, honestly, I believe it the rider preference what mode of transportation they want, we, Uber or Grab driver did not take away their business, it is them themselves break their own rice bowl and blame on others by cheating and fleecing passengers. They are all welcome to drive for Uber or Grab to compete if they want, it purely economy 101, demand and supply. No wonder out of 10 riders I pick up, 10 of them say after they took Uber/ Grab, they will never ever go back taking taxi anymore, no matters what.  biggrin.gif
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No, they are all not welcome to drive for Uber or Grab I'd say. If they can do that when they are driving taxi, which is under gov/SPAD regulation, imagine what worst things they will do when joining Uber. But speaking the truth, once I took Grab, I never look back at taxi except for a few of the good one which I took down their contacts.
Very much want to try Uber that time, but no cash payment.
YoungMan
post Jul 30 2016, 10:16 AM

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QUOTE(victorsoo @ Jul 29 2016, 11:13 PM)
That's actually a brilliant idea, especially for the safety of female drivers. After all, most rides tend to be 1 or 2 riders and very seldom 3 or more. If only Uber will take such suggestions seriously.
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Then what if you suddently arrive at customer's place only to find out there are 4 person?
YoungMan
post Aug 14 2016, 11:11 PM

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QUOTE(Effy92 @ Aug 14 2016, 11:51 PM)
Guys, be carefull when picking up passenger at Kelana Jaya Lrt station. My front left door almost kena kopak by taxi driver. When my rider jump in at the back the taxi driver came and open my front left door. The dialogue is like this 'aku kopak ea'. The taxi driver do it for real! Got krakk sound at my door. Once my rider close the door i just vroom leaving the station. Lucky got space for escape in front. But i still kena baling telur at my rear windshied. After drop my rider i check back my door, the door trim came out abit, need to push back then ok. The egg yolk very sticky after dried.
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Can he even prove you are Uber driver? if no then just take his taxi number and lodge a police report.
YoungMan
post Sep 11 2016, 10:42 PM

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QUOTE(GunBlaDeR @ Sep 11 2016, 10:16 PM)
Yeah, I also thinking about switching to Grab but I just scared about the fixed fare, you know. Sometime, Uber riders will want to go to another location first or something....

If Grab riders suddenly say, the drop off location is wrong or they want to go somewhere else or something, then I'm screwed right?
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If it is still early trip, ask the rider to cancel and request again on the spot. Otherwise, just politely tell them. I have a similar experience when I first use Grab whereby my friend suddently want to tumpang the car to other destination. so we have to go 1 place, then request again the same driver for the next destination.
YoungMan
post Sep 12 2016, 09:58 AM

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QUOTE(2feidei @ Sep 12 2016, 04:00 AM)
Ask the rider cancel and re-request again?
OIC. How often this happen? For Uber, it is quite frequent, average 10% of the ride, especially when rider cannot find their destination, or simply drop pin.
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Well that's my encounter for the first time using Grab. the driver damn honest, I would say. Even subsequently when I PM him to pick me up at specific place, he will still ask me to request the trip so that he do contribute part of the earning to the company.
YoungMan
post Sep 13 2016, 12:36 PM

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QUOTE(2feidei @ Sep 13 2016, 01:18 PM)
I normally wait for rider exit only I rate them.  biggrin.gif
Why? Too long inactive?
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so those 5* that you give, riders must really be an angel lol. otherwise biasa biasa punya riders all 1* only?
YoungMan
post Sep 18 2016, 09:59 PM

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QUOTE(ikanair @ Sep 18 2016, 10:40 PM)
Driving to KLIA/KLIA2 is a losing money concern  sad.gif
Toll+Petrol+Time for return trip would kill me

Need to start practise cancellation for KLIA/KLIA2 trip  dry.gif

My first trip to KLIA (Desa Sri Hartamas to KLIA) - Fare is rm75 - rm18.75(uber fee) - rm9.30(toll) = get rm46.95
Distance is 70km
Drive back to Home would be 56km
Petrol cost would run me (126km total) 12 litres for rm21.42
for 2 hours on the road get rm46.95 - rm21.42 = rm25.53  bangwall.gif  (not yet count car maintenance and toll for return trip)
Yup. will confirm cancel KLIA/KLIA2 trip next time
*
Teksi driver pun senyum... Finally Uber driver also choose location.
YoungMan
post Sep 19 2016, 01:15 PM

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QUOTE(jasontantenghuat @ Sep 19 2016, 01:58 PM)
I gave a rider 1 star last Friday.

1. Pick up location wrong. when I saw pick up at Federal Highway I straight call him, it's actually the row of shops in Shah Alam that's beside Federal Highway.
2. On my way to pick him, he message ask me faster because he's late (not my problem). It was raining heavily so can't really drive fast but I did drive a little faster.
3. Reach location, he was nowhere to be seen. Thought I stop wrong place so just drove a bit further up to see if there's anybody waiting.
4. He calls me and start screaming, asking why I drove away, say he's late, and now he's wet cause he's standing in the rain. Found out he was waiting inside the shop for me.
5. Came in my car, continue ranting, and slammed the door. <---- that was where I decided to 1-star him
6. Destination he set to his home, so as normal, I verify with him first. In a damn rude tone, "BUS STATION SEKSYEN 13 LA! KAN DAH SET!?".
7. Bill was RM 4.01, he had the cheek to say, "I ada 1 sen, you nak?".

His rating was 5.0, hopefully after the 1-star, his rating drops tremendously. Other drivers shouldn't suffer.

We are kind enough to let strangers sit our car, I believe they should "behave" themselves too.
*
This one really deserves 1*. Kurang ajar and treat the driver like his slave. Knowing Uber doesn't take action you can still write in to complain. it is when the complains stop that they will be more complacent.
YoungMan
post Sep 19 2016, 10:02 PM

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QUOTE(ikanair @ Sep 19 2016, 10:46 PM)
Newbie report today

1) pickup Jalan BU 7/x to First City University (1.4km)  bangwall.gif
- kids nowadays lazy to walk (walking is only 1.2km), but why walk? when FaMa bank can pay uber driver rm2.11
2) pickup Jalan BU2/x , start trip, and ........... destination? Melaka  bangwall.gif
- who the hell going to cover my petrol/toll cost on the way back?
- i tell rider to fly kite, since trip started, i could not find the way to cancel(can driver cancel after start?), i wait for rider to cancel
- would pity the next uber drive that actually do the trip (unless the driver really wanna go for makan angin)

Notice the above jalan? all in Bandar Utama
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I wonder in this case, can tell rider I drive you to Melaka, then I drive back KL and only then end trip? is it legal to do that?
YoungMan
post Sep 22 2016, 11:25 AM

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QUOTE(Imleonardlim @ Sep 22 2016, 11:20 AM)
I wonder why the "some other resource" will drive for u.
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If you check his early post you should know what he meant. He does not buy the car himself and drive for uber black.
YoungMan
post Sep 24 2016, 03:29 PM

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QUOTE(jacky91 @ Sep 24 2016, 07:37 AM)
If that is the case...we aren't different from Taxi drivers adi..
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But riders like me hardly go with luggage unless long trip. Only a backpack. Lucky no one cancel my trip yet.
YoungMan
post Sep 24 2016, 03:35 PM

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QUOTE(AskarPerang @ Sep 24 2016, 01:16 PM)
so far long distance journey I experience the rider will call and let me know beforehand. and ask whether I'm taking or not. to klia, klang and banting. so far the long distance trips.
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For me I will put in the destination if long distance trip. That way kalau tak nak jangan ambil.
YoungMan
post Sep 24 2016, 03:57 PM

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QUOTE(2feidei @ Sep 24 2016, 04:44 PM)
Uber driver will not know your destination until they start the trip, aka you entered the car
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Ok, I thought if put in destination first then they can check. Thanks for informing.

QUOTE(2feidei @ Sep 24 2016, 04:51 PM)
Lol....I had encounter few times, pick up riders with big luggage, in my mind, die lor, sure KLIA/ KLIA2, rugi liou....manatau, actually nearby, some students shift house, some move/ from hotel to serviced apartment, etc....so, I nowadays, always tell myself, don't judge, go with the flow....hard, as mind will auto-analysed once received ping based on location....who are the rider, foreigners of tourist, foreign workers, hot chics,  brows.gif asshole, etc, etc....and then, repeat again once accepted, analysing based on name and rating.  laugh.gif
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True. Last time moving house pakai Grab because that time no CC to use Uber. Lucky my boxes can fit in the boot.
YoungMan
post Sep 29 2016, 02:23 PM

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QUOTE(KennyKB @ Sep 29 2016, 03:11 PM)
Hi, is there a lot of girl Uber drivers? Is being an Uber rider a good way to meet girls and get their phone nos.?  rolleyes.gif  smile.gif  tongue.gif
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Ini macam desperate pun adakah? imo outside of your Uber job you are not allowed to contact them unless both of you agreed before.
YoungMan
post Oct 6 2016, 08:35 AM

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QUOTE(Error404 @ Oct 5 2016, 11:37 PM)
Haha... Many people surprise to see my car.
1 rider told me he was excited to when he saw UberX going to pick him is GTI. He said never sit in GTI before...
Another rider said, WTF? I request UberX but u come with Touran?
*
Haha... Just curious. Is it normal to have car different from the one shown in the app? Example the app show Saga, but when driver come it's Hilux. Rarely use uber now, but last time didn't recall it's like that.
YoungMan
post Oct 6 2016, 09:46 AM

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QUOTE(jacky91 @ Oct 6 2016, 10:06 AM)
u can't do so..rider can report u

however, if u drive a better car...perhaps rider will keep quiet tongue.gif
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No I don't drive. Just my experience as rider.

QUOTE(AskarPerang @ Oct 6 2016, 10:08 AM)
you can report to Uber if the driver is using another non register vehicle.
but known problem I heard is Iswara shown but in fact is Saga. some system problem you will see Iswara in the rider apps instead of registered properly as Saga.
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QUOTE(Error404 @ Oct 6 2016, 10:14 AM)
You cannot drive different car which you registered with Uber. If rider complaint, you'll get banned.
100++ trips & my rating drop from 4.89 to 4.76 in 3 weeks time
*

For me I just keep quiet la... They also cari makan. Unless something happen I won't report.
YoungMan
post Oct 13 2016, 01:49 PM

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QUOTE(juicyliana @ Oct 13 2016, 11:01 AM)
yesterday i kena played out. i was at cheras near tmn connaught. i got a ping at batu 9 cheras. as i was approaching the toll, the rider cancelled the ride. i had no choice but to pay the toll for nothing. i wasn't familiar with cheras route and i didn't know that there is a toll. P**dek rider made me lost money without any ride.

Fortunately after waiting for 5 minutes after the toll, i got another rider though the pick up is 6km away.

Uber need to revise their cancellation policy. Riders that cancel after 2 minutes will be charged RM5. the 5 minutes grace period is way too long. many drivers would've passed the toll and got cancelled without any compensation. I think 2 minutes is sufficient time for them to think whether they want the ride or not.
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Speaking as a rider myself, in fact 1 minute after that can be charge RM5 already. Why? because usually I plan my trip, and once I request, it means I really need Uber or Grab. We as riders need to have such discipline when planning our trip, and not use technology to make other people's live miserable.
YoungMan
post Oct 21 2016, 09:42 AM

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QUOTE(guanteik @ Oct 21 2016, 10:14 AM)
Don't need to care about it. It's consent to find out more about you a.k.a hunt you down.
*
Isn't it they are trying to legalise Uber now? If yes, why not register?
YoungMan
post Oct 21 2016, 08:38 PM

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... "Tuan Yang Dipertua,
176. Bagi membantu B40 khususnya penerima BR1M menjana
pendapatan tambahan, Kerajaan menggalakkan penyertaan mereka sebagai
pemandu ride-sharing seperti pemandu UBER, terutama bagi pemilik
kenderaan sendiri.
35
177. Pendapatan boleh mencecah 1,500 ringgit sebulan sekiranya
memandu separuh masa antara 10 hingga 40 jam seminggu dan 4,300
ringgit sekiranya melebihi 40 jam seminggu.
178. Bagi mereka yang tidak memiliki kenderaan, bayaran pendahuluan
boleh dibuat menggunakan BR1M dan rebat sebanyak 4 ribu ringgit bagi
pembelian kereta Proton Iriz."


YoungMan
post Oct 21 2016, 09:48 PM

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QUOTE(doraemonkiller @ Oct 21 2016, 10:36 PM)
Uber can earn so much meh?
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Haha. Tanya sama Najib. Part of the initiative to support Protong sale ma.

QUOTE(2feidei @ Oct 21 2016, 10:40 PM)
Can do math....

RM1,500 for 40 hours
4 weeks per month
Say 5 days week, 40 hours, so, each week 10 hours
Each day 2 hours

RM1500/20 =  RM75 per day

So, each hour = RM37.50

whistling.gif  whistling.gif  whistling.gif

You all are drivers also right.....so, you think leh?
*
You think leh? I am not driver, but I think not so easy to achieve. without factoring cost, still can, consider if some ppl rajin drive during weekend.

This post has been edited by YoungMan: Oct 21 2016, 09:50 PM

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