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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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jackal_x2005
post May 18 2017, 10:48 AM

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From: Mutiara Damansara


QUOTE(yutz08 @ May 18 2017, 09:12 AM)
Hi guys, I just register as uber driver yesterday. Mind me asking if there are any advantages being an Uber XL? will there be shortage of rides? thnx
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You will get both UberX and Uber XL. UberXL can get advanced booking for passenger going to Airport, however, Uber fees is 28% compared to 25% for UberX
jackal_x2005
post May 25 2017, 12:41 PM

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Junior Member
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Joined: Mar 2007
From: Mutiara Damansara


QUOTE(yeezai @ May 25 2017, 02:07 AM)
i guess not only us that complains ...the whole world are complaining ..

https://uberpeople.net/threads/low-pay-rates.160917/
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there's a #deleteUber campaign in US now for their drivers. Look for UberMan youtube channel and he discussed more on the new TOS (Terms of Service) by Uber, which might one day applied to Malaysia.
jackal_x2005
post Jun 7 2017, 10:53 AM

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From: Mutiara Damansara


QUOTE(madman20 @ Jun 7 2017, 09:48 AM)
Click the top right corner..once you see the contact/trip layout..scroll down..and you'll see "Stop future trips"..just click on that
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this reminds me of my experience as a rider, got a lady driver with 4.5 rating. During the trip, she keep getting ping non stop and she look annoyed by it. End up I teach her on how to stop receive ping during the trip lol
jackal_x2005
post Jun 7 2017, 06:12 PM

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Junior Member
236 posts

Joined: Mar 2007
From: Mutiara Damansara


QUOTE(uberXman @ Jun 7 2017, 05:41 PM)
now the quest  for today, tomorrow and friday > from 16:00-20:00 >12 trips for RM85 and 8 trips for RM35. possible? and where?
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if cyberjaya, possible, if KL might be difficult.

jackal_x2005
post Jun 8 2017, 02:25 PM

Getting Started
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Junior Member
236 posts

Joined: Mar 2007
From: Mutiara Damansara


QUOTE(id192313 @ Jun 8 2017, 01:14 PM)
Hi All, I'm just a few days old Uber driver and just today I got directed to contact support when I open my app. I was shocked to hear that my account has been permanently deactivated without a single reason. Keep saying they have no way to check why the account is deactivated. Not even an email.

Have anyone experience it before?

By the way when I check my account via the website it still show 100% acceptance rate.

Thank you..
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go to uber PSC and check with the relevant team
jackal_x2005
post Jun 9 2017, 09:57 AM

Getting Started
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Junior Member
236 posts

Joined: Mar 2007
From: Mutiara Damansara


QUOTE(madman20 @ Jun 9 2017, 09:55 AM)
Uber Quest now doesn't show on the main screen anymore eh?

Mine for the week is 39 for 140
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yup, no longer shown. you have to open promotion button to view how many trips completed for the quest. so annoying!
jackal_x2005
post Jun 20 2017, 04:56 PM

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Junior Member
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Joined: Mar 2007
From: Mutiara Damansara


QUOTE(river.sand @ Jun 20 2017, 04:40 PM)
Anyone was online last Raya? Demand ok?
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surge on raya morning as people that need to go to work/ppl that need to go to airport. got 1 airport trip with surge 2.x . end up fare + surge RM120. jackpot!
jackal_x2005
post Jun 21 2017, 06:49 PM

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Junior Member
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Joined: Mar 2007
From: Mutiara Damansara


Uber have added tipping and more new features in US! Hope it will come soon to Malaysia woot! rclxm9.gif

https://www.youtube.com/watch?v=7YN9MqVh4xI
jackal_x2005
post Jun 23 2017, 03:16 PM

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Junior Member
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Joined: Mar 2007
From: Mutiara Damansara


QUOTE(Utopia Angel @ Jun 23 2017, 01:27 PM)
More than 15 mins, or more than 5 km = no accept.
If accidently accepted the trip due to b2b, tell the rider to cancel.

That's what I will do from now onwards.
I am thinking of putting these notes on my profile HAHAHAHAHA......

Quest bonuses keep decreasing everytime you achieve.
They really thought that the bonus is a lot is it ?
After Raya, can tell Uber to screw themselves, I am signing for Grab.
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just wait till you join Grab. Grab more worse, no cancellation fee if rider no show. but yeah, their fare is better, it's just that their rider quality is not as good as Uber
jackal_x2005
post Jun 27 2017, 08:21 PM

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From: Mutiara Damansara


Anyone already received last week's payment? Just now check, still not in
jackal_x2005
post Jul 6 2017, 12:45 PM

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Junior Member
236 posts

Joined: Mar 2007
From: Mutiara Damansara


QUOTE(soulhunter87 @ Jul 6 2017, 12:04 PM)
u guys drive uber only or with grab? why still drive uber?
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both. Uber normally on weekend to complete quest. On weekdays, drive for Grab and become fare hunter (Grab Flexi)


jackal_x2005
post Jul 21 2017, 02:48 PM

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Junior Member
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From: Mutiara Damansara


QUOTE(greeny88 @ Jul 21 2017, 02:28 PM)
Will you guys actually wait for over 100+ queue? We are talking like how long? 5 hours?
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for me, I would not wait, and go to Cyberjaya/Putrajaya, or slowly go to Bangi/Kajang area.
jackal_x2005
post Jul 24 2017, 04:26 PM

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From: Mutiara Damansara


QUOTE(Wan+ @ Jul 24 2017, 03:30 PM)
Hi all Sifu,

When a rider already in the car, then say when reach the drop off point and ask to wait just to pick up something in 1 minute and return and ask you to send him back to the original pick up point, how to tackle this situation?
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ask rider to update destination in his/her app, or if you use waze, check back your trip history and tap on it to return back to the pick up point.


jackal_x2005
post Jul 28 2017, 01:03 PM

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From: Mutiara Damansara


QUOTE(madman20 @ Jul 28 2017, 11:40 AM)
laugh.gif Yes I am..but just in safety reason..as a driver I do have safety concerns too..even I'm a guy

I mean if a rider can demand all sort of safety requirements..as a driver we should have some too (even though we know how Uber treats drivers from news all over the interweb)
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if any incident happen during the trip, please use in-app help to report to Uber. Based on my experience, Uber CS is awesome, and will respond pretty quick.

If Grab, it's a tedious process which you need to call their helpline.
jackal_x2005
post Aug 4 2017, 12:49 PM

Getting Started
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Junior Member
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Joined: Mar 2007
From: Mutiara Damansara


QUOTE(river.sand @ Aug 4 2017, 10:56 AM)
Thinking of getting another phone for Uber. The existing phone will remain as my primary phone.

But when my sister comes here from Singapore, she would use my secondary phone.

So the question is: Can I switch between two numbers for Uber app?
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login to Uber app on the second phone, go to Edit profile and update your phone number. Uber will send a code via SMS to confirm the number

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