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 LG OLED TV Discussion Thread, OLED TV

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ws_lim83
post Aug 9 2024, 06:25 AM

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QUOTE(SSJBen @ Jun 27 2024, 08:15 PM)
Don't think they'll do anything if dead pixels are at the edges of the screen, unless there's like hundreds of them.

But if center of the screen they'll probably fix it under warranty within a week's time.
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Actually my LG C2 got 1 dead pixel only at the edge of the screen. I log a case to LG support. They straight change a new panel for me.
ws_lim83
post Aug 13 2024, 02:49 PM

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QUOTE(TongCN @ Aug 12 2024, 10:10 AM)
https://www.lg.com/my/promotions/lets-gold-2024-terms

Invoice before 11 August 2024
Redeem before 15 Sep 2024

Extra 1 year warranty somemore
During LG own warranty period ? When is this happened consider C2 is 2022 so within 2 years?
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Yes, less than 2 years I claim the dead pixel warranty. Still under LG warranty
ws_lim83
post Aug 13 2024, 04:47 PM

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QUOTE(pokemon @ Aug 13 2024, 02:58 PM)
How many minimum dead pixel is allowed for warranty claim?
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My case, only 1 dead pixel. Call LG support then they arrange for replacement. Very fast replace the panel.
ws_lim83
post Aug 13 2024, 04:49 PM

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QUOTE(TongCN @ Aug 13 2024, 03:08 PM)
My LG C1 48" approval result just out by senheng insurance and they will order replacement panel :\

Cost of panel : 3,600
Labour Charge : 210
Service Transport : 45

Actually my usage (Bought May 2022) also roughly 1 year+ then have dead pixels but until i realised (First time found dead pixel roughly Nov 2023?), it's already developed like more than 10 at top edge but quite separate zone.
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Should have replace it once see dead pixel.. But anyhow, good you able to replace it.

 

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