Truly disappointed with this online seller name KRONOSHOP. I bought an OLED C4 tv with them on early of June. after waiting for 1 weeks I contacted them on lazada to asked the status of my order which they replied saying there is a stock issue from their end due to tv had some water damage and required to wait for next batch(arriving in 2 weeks). I told them okay I will wait and after 2 weeks of waiting I started to asked them what are the status in which thing begin to goes wrong. They stopped replied my message on lazada and I attempt to contact them through WhatsApp which they reply will check on it. after few days with no status update, I again ping them on WhatsApp and they feedback will send the tv on the day in which I will received the order by the next day. So guess what, the next day I received an order cancelled from kronoshop without any status and any information. I am so frustrated because they wasted my time and when I check LG authorised lazada shop, saw similar situation as me. Beware of this seller : KRONOSHOP

Yes I know that's why I trusted them and waited for another 2 weeks. end up they just cancel my order without any feedback even tho the day before they replied will send the tv. so I waited 3 weeks for nothing. worst purchase experience ever.

yes I know it is preorder when I order. I did not expect tv to arrived in few days. From kronoshop they did told me need to wait within 2 weeks due to stock issues. However, two weeks is passed and when I follow up with them they start to ignoring my messages in lazada, I goes looking for them on WhatsApp their official phone number in which seller promised me will shipped the tv on the day and tell me I will received the tv next day but then on the next day kronoshop cancelled my order without informing me and no reply at all. For me it's very very bad seller attitude.

either way maybe I am unlucky. but did saw some other buyers had similar case as well.