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 LG OLED TV Discussion Thread, OLED TV

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GI Jie
post May 8 2017, 03:04 AM

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I bought a LG OLED 55C6T on the 25th last month and it was delivered to me on the 27th. Today is the 8th which means that I had the TV for 11 days and guess what. There is a very visible vertical line on the screen already with another shorter but less visible vertical two inches away. ELEVEN DAYS!!! vmad.gif Anybody out there having this problem or is my unit an anomaly? Logged into the LG Malaysia website and there is a webpage where I can email in and guess what. After filling in all the required information blah blah blah, I hit the SUBMIT button and the damned thing won't work (broken link or not linked at all). bangwall.gif


GI Jie
post May 8 2017, 02:03 PM

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QUOTE(Vannus @ May 8 2017, 10:30 AM)
You better to call Malaysia LG hotline support to get it replaced quickly. Well so far you are the only one I have heard off or read on internet having this issue.
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Called them just now and the CS rep took down all my details and says that their technicians will call me within 3 days. Haiz. Paid 8,999 for it and it barely lasted 11 days. Actually it lasted about 5 days cos I bought it for my daughter's room and she didn't get back from her holidays until the 3rd last week. Switched it on max 4 times and already the screen defect.
GI Jie
post May 8 2017, 02:16 PM

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QUOTE(Zot @ May 8 2017, 10:31 AM)
LG TV covers everything from bad to very good. Except for OLED TV, the rest are not good in general  biggrin.gif
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Wouldn't even have considered LG except for the OLED screen. I usually buy Sharp TV, in fact I have another 3 Sharp TVs here. Except for the 70" (which also had LED screen problem after 1+ years) all the rest are functioning quite well (touch wood).

The Sharp technicians came the following working day to replace the LED screen. No waiting for them (LG) to call me up within 3 days to set an appointment. Mitsubishi service centre is the worst of them all. My fridge conked out a few years back and called them in to repair it. They borrowed me another fridge and took mine back for repairs (twice) cos the first time didn't work and the second time as well. Ended up calling an old Cina Apek who fix fridges and he came in immediately and got it fixed. No problems since then up till now. Bad thing was that he left his screw driver inside the fridge that he had to come back a few hours later to retrieve it as it was behind the back panel of the freezer.
GI Jie
post May 8 2017, 03:38 PM

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QUOTE(Zot @ May 8 2017, 02:54 PM)
The screens are supplied by few suppliers only, be it Sony, Panasonic, Sharp, etc. Sony, Panasonic, Sharp will have OLED also and all the screen panel would be from LG. Well, OLED is expensive still  biggrin.gif

Sharp is not doing well. Looks like Samsung takes a bite on everyone. Sharp sold Mexico factories to Hisense which includes rights to use the Sharp brand name and all its channel resources in North and South America, except Brazil. This meant that Sharp has exited the TV market in the Americas (except Brazil). Sharp is still the biggest TV brand in Japan though.  biggrin.gif
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Yes, heard that. Except for a few high end models made in Japan, I think the Sharp TV brand will die soon. Toshiba is actually a more reliant brand but they seem unable to keep up the pace with others. Have a few friends working for HSL and Best and they say that the fewest warranty claims are TVs from Toshiba whereas Samsung has the most. Yes, the quantities sold makes a lot of difference but they tell me that percentage wise, Toshiba is still the best of the lot.

Same with other equipment, Bosch is best with washing machines and fridges. One of the Bosch/Miele/Indesit technicians told me that in his 2 years with the company, he has never been called to repair a Bosch washer or fridge except for replacing the rubber seals which hardens with time and unavoidoable. Quality plays a big part and I don't mind paying for higher end models but never expected my OLED TV to die after less than 2 weeks. ranting.gif
GI Jie
post May 8 2017, 04:27 PM

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QUOTE(Zot @ May 8 2017, 03:46 PM)
My Bosch washing machine got repaired twice. After that I used Electrolux and got repaired once. Bosch was still on warranty on first failure. The problems are on electronics board. Now I'm on Panasonic and already 2 years with no problem.

My brother just bought the display set at Harvey Norman. Of course it was old model but you still get warranty. The unit was dead during warranty and since it has been discontinued, Harvey Norman pay back the purchase price and my brother just add a bit more to get new latest model. Not bad deal  laugh.gif
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Haiz. I got myself a Bosch washer and thankfully it is still working after 1+ year. Had a Miele before and that lasted me over 9 years without once breaking down (except to change the rubber seals). Ever wonder those breakages are due to our crappy electricity supply or just quality anomalies?
GI Jie
post May 8 2017, 06:51 PM

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QUOTE(VeeJay @ May 8 2017, 06:13 PM)
Thats very subjective though....the problem logged percentage should be be based on sales number rather than number of problem logged.

Samsung may had 10,000 sales a month with 100 problem unit, whereas Toshiba may had sold 100 units, with 10 problem units, hence quoting Toshiba has lesser returned unit is inaccurate smile.gif
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I did state percentage wise.

 

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