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Credit Cards Public Bank Visa Signature v3, 6% Cashback On Grocery, Dining, Online
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michaelho
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May 15 2016, 06:43 PM
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QUOTE(cybpsych @ May 14 2016, 07:54 PM) good one! can share the content of the complaint (minus personal info)? We'll use it as template to dispute with PBB fyi michaelhoYes, will try my luck  Thanks QUOTE(sentry68 @ May 15 2016, 02:51 PM) attached is my complain through email to PBB customer service in July last year, and I got my cash back credited on Jul 28 [attachmentid=6650591] Thanks a lot for the email
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michaelho
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Jun 10 2016, 08:00 PM
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QUOTE(mamamia @ Jun 10 2016, 05:33 PM) PBB cut cost, from blender upgrade to coffee machine, now become container Ok lar, LOCK & LOCK not cheap . 7 pieces, my missus will love this. Prefer this to coffee maker
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michaelho
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Jun 15 2016, 02:17 AM
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QUOTE(cybpsych @ Jun 14 2016, 10:08 AM) finally gotten cashback adjustment! 1) 05 June: Complaint sent to PBB CS via email. Thanks to sentry68's sample email here. 2) 08 June: Received email acknowledgement that they've forwarded my cash back request to the management for their consideration. 3) 13 June: Received "missed" cashback adjustment in PBB online banking. michaelho, you might want to do the same. PBB seems to be accomodating to the request. I was just about to inform you that I got a reply after sending them an email. As for the crediting of 6% cash rebate for the transactions dated 30 Apr 2016 till 22 May 2016, please be informed that we have forwarded your request to our management for consideration.
Looks like a good sign BUT keeping my fingers crossed nonetheless. BTW, I dont get any notification when you tagged me geh? Luckily I came in here today, if not I scared you say I 'lansi' for not replying you...heheheh
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