This helps, but, when it's locked, some people might end up with an idea that it has been sold...
Yes, this is the right way to bump you're topic, but make sure that u don't just simply say something meaningless to answer the question or just by typing something that is not related to the question or you might end up with getting a warning. [I've experienced this before ]

we are looking into this and will update as soon as we decide on the best possible solution for this issue.