hilton gold here, so far so good. need 24 stays more to achieve diamond with about 400k points to be utilized.
i think diamond is tad overkill. recent 3 stays at kl, melaka, and pj got upgraded to better room, but never get executive room yet.
hilton kl took the extra mile sending me 3 jar of peanuts to my room with a handwritten letter from hotel GM.
got some bad experience at one of their restaurant, posted in tripadvisor, f&b manager managed to trace back my detail and called to apologize. service recovery is very good.
doubletree jb i stay in the presidential suite once, and heck, that actually changed my entire perspective of premium room in a hotel, macam orang kampung.
during my stay in Seahawk FUK on march, i got upgraded to a panoramic suite worth rm2k / night and get treated very very well there, came with a gold flake chocolates, macarons, 4 bottles of antipods still+sparkling water and a handwritten welcome letter. i only spent about 34k HH points on that day.
all in all, i gives hilton 8/10 overall.
This post has been edited by a13solut3: Aug 21 2020, 11:52 AM
Loyalty Cards Frequent Flyer and Traveler Loyalty Card, Air Miles and Hotel Discussion
Aug 21 2020, 11:47 AM
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