QUOTE(fruitie @ Aug 20 2016, 09:59 AM)
Credit cards seldom will call HR unless it's for foreigners, just to check the period employers grant them to be in Malaysia.
Loan yes, will call most of the time. Sometimes they want to confirm the salary information too against the payslip provided. For me, the employers are also obliged to adhere PDPA Act 2010 and cannot simply reveal employees' information to third party unless employees give the permission. I will get banks to write me an email and I will forward to employees for their reference and approval before I share.
Yes, I'm a HR in an MNC and I have the access to salary of every single employee working in our APAC, ANZ, China office. It falls back to the professionalism of HR practitioners and also if everything can't be shared to banks (assuming if employees don't give the permission, then nothing will be approved). So far, my employees are OK to allow us share such information with banks.
Thanks for your valuable feedback. I know that some loans that I applied the banks called my HR directly but I just don't know who is the actual person who revealed/shared my information.
I'm not really sure about CC application, but I guess some banks don't really call HR to verify the salary but just the employment status. I think it's prone to social engineering attack like a person could claim that he/she is from Bank A and requires information about me, and if the HR personnel does not verify the credentials of the requester, it could leak my personal information to unauthorized parties.
I think, like you mentioned, it's all about how skillful the person is in term of safeguarding the employees' information to the outsider. Thanks a lot for sharing this (and if there are things that we don't know, please elaborate as well ya
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Aug 19 2016, 11:47 PM
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