I did told PayPal Malaysia, I will share this info for everyone. Let's start cheating your seller while you are free from trouble.
This happened to Lelong Netpay and Hong Leong payment gateway as well, which means seller protection is equal to none, non-existence.
QUOTE
Dear Davis,
Thank you for contacting PayPal.
We apologize for the frustration and inconvenience this matter has caused you.
Unfortunately, in order to accept credit cards as a funding source PayPal has to abide by their rules and regulations. PayPal had no further recourse with which to dispute and the credit card company's decision was final.
Chargebacks are initiated outside of PayPal and controlled by the card issuer. Your customer's credit card company grants its member’s specific consumer protections. Your customer chose to take advantage of those consumer protection rights. These rights are guaranteed by the Credit Card Company as well as applicable law, and as such we have no authority to replace or reduce any customer's rights.
When a chargeback is received PayPal reviews the details of the transaction in question to determine if the conditions of the PayPal seller protection guidelines have been followed.
If a seller chooses to engage in transactions not covered by the seller protection, the seller assumes the risk associated with the transaction, as well as any potential liability.
In the future, you can protect yourself against fraudulent buyers by following the conditions of our seller protection. To learn the specific terms and conditions of the seller protection, simply click the “Legal Agreement” link at the bottom of any PayPal webpage and click “User Agreement”.
Thanks for sharing your concerns with us. We value what you have to say, and we know situations like this can be difficult. If you have more questions, visit our Help Center by clicking "Help" in the top right corner of any PayPal page.
Add your mobile number to your PayPal account so we can reach you right away if we ever need to verify account activity with you. Simply log in to your PayPal account, click "Profile" near the top of the page and then click "Update" beside "Phone."
You can also make and receive payments with your mobile phone when you add it to your PayPal account. After you confirm your number and create a PIN, you'll be able to get money, send money, check your balance, or manage your account from your phone using simple text messages.
Sincerely,
Kathy
PayPal Chargeback Division
PayPal
Thank you for contacting PayPal.
We apologize for the frustration and inconvenience this matter has caused you.
Unfortunately, in order to accept credit cards as a funding source PayPal has to abide by their rules and regulations. PayPal had no further recourse with which to dispute and the credit card company's decision was final.
Chargebacks are initiated outside of PayPal and controlled by the card issuer. Your customer's credit card company grants its member’s specific consumer protections. Your customer chose to take advantage of those consumer protection rights. These rights are guaranteed by the Credit Card Company as well as applicable law, and as such we have no authority to replace or reduce any customer's rights.
When a chargeback is received PayPal reviews the details of the transaction in question to determine if the conditions of the PayPal seller protection guidelines have been followed.
If a seller chooses to engage in transactions not covered by the seller protection, the seller assumes the risk associated with the transaction, as well as any potential liability.
In the future, you can protect yourself against fraudulent buyers by following the conditions of our seller protection. To learn the specific terms and conditions of the seller protection, simply click the “Legal Agreement” link at the bottom of any PayPal webpage and click “User Agreement”.
Thanks for sharing your concerns with us. We value what you have to say, and we know situations like this can be difficult. If you have more questions, visit our Help Center by clicking "Help" in the top right corner of any PayPal page.
Add your mobile number to your PayPal account so we can reach you right away if we ever need to verify account activity with you. Simply log in to your PayPal account, click "Profile" near the top of the page and then click "Update" beside "Phone."
You can also make and receive payments with your mobile phone when you add it to your PayPal account. After you confirm your number and create a PIN, you'll be able to get money, send money, check your balance, or manage your account from your phone using simple text messages.
Sincerely,
Kathy
PayPal Chargeback Division
PayPal
QUOTE
Muhammed Roslan is a Verified buyer.
Muhammed Roslan has completed the PayPal Verification process to help confirm their identity, and they have a confirmed bank account, or been approved for a PayPal Extras MasterCard®.
The PayPal Verification process is a security measure to confirm that a user is the owner of the bank account or credit card they are using in PayPal. Confirming each user's identity helps prevent fraud, such as identity theft, and increases the security of payments in PayPal.
Shipping Information:
Address: Muhammed Roslan
no 4 Jalan Residen 2
Desa Parkcity
Kuala Lumpur, Wilayah Persekutuan
52200
Malaysia
Muhammed Roslan has completed the PayPal Verification process to help confirm their identity, and they have a confirmed bank account, or been approved for a PayPal Extras MasterCard®.
The PayPal Verification process is a security measure to confirm that a user is the owner of the bank account or credit card they are using in PayPal. Confirming each user's identity helps prevent fraud, such as identity theft, and increases the security of payments in PayPal.
Shipping Information:
Address: Muhammed Roslan
no 4 Jalan Residen 2
Desa Parkcity
Kuala Lumpur, Wilayah Persekutuan
52200
Malaysia
You can refer the case in here.
https://forum.lowyat.net/topic/3752800
This post has been edited by DAViS: Dec 9 2015, 11:54 AM