Another time disappointed with local ISP BIG time! Lodged report on 3rd until now also not resolved.
If running online business sure kantoi from customer.

Every time only give boring replies like checking with business partner la, check with another team, put comments in system blah blah, 48hrs get back to you la etc. Seriously if there is a system, this should be resolved.

We only want good normal service, no need great service first, but what we get is ............ pathetic, bad, very bad service indeed.

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Looking at RallyNight and others post, you are really lucky
But that also made me think, do we need to be "lucky" only able to get problem solved? what happened to 48 hrs commitment?.......... sigh