I want to update on the UOB FD Bank Cheque issue. I have made the official enquiry to UOB customer service via email. And I get the response as below from the CS:

Thank you for your email.

We wish to inform that we have forwarded your enquiry to the account-maintenance branch (Pudu) for their further action.

Alternatively, kindly contact the branch at (6) 03-9222 9022 for further information pertaining to banking related enquiry.


In the meantime, please email us again at uobcustomerservice@uob.com.my or contact our Customer Service at telephone number 03-2612 8121 (KL), 04-2401 121 (PNG), 07-2881 121 (JB), 082-287 121 (KCH), 088-477 121 (KK) if you require further assistance or information.


Seems like they are clever now, divert the question to the branch instead. And I received the response from the branch:

We refer to your email enquiry and would like to confirm that since you have no CASA account with the bank, the only way that you would like to withdraw your Fixed Deposit is by Cashier's Order payable under your own name, the charges for Cashier's Order is RM2.80.

Hope the above clarification is clear to you.

Thanks & regards

Selly

Based on above response, I think the Bank Cheque charge is not standardized but on branch basis. Previously I had one FD matured, initially they are going to charge me RM2.80 for BC, but I told them I called CS that only need to pay RM0.68 (actually i didn't call CS, but just based on response from HumanNature and BBgoat to try my luck ), after several discussion and with my insist, they finally agreed to charge only RM0.68.

I got another FD going to mature on mid of Jan, to prevent the argument again, i logged the case above. With above email response seems like no choice but have to pay RM2.80 for my BC on my next visit