Hmm, I thought the Crystal Plaza place was ISCM only? o.o

You didn't really give specifics so i'm assuming you got offered a job with IT365? That company is basically just tech support. ISCM is more for systems development and programming.

Anyway if ISCM I'd say go, IT365 I'd say don't go. Call centre is =_=; and you don't learn anything useful. I mean ... you'd learn how to trouble shoot a bunch of proprietary systems that are used in Stanchart and nowhere else ... and 2 year contract? zzzzzz.

On the other hand, the PJ office got quite a lot of hot chinese chicks

I work in the TPM office, in banking ops, so I really wouldn't know how good/bad the working conditions are over in the PJ side (which is purely IT).

"Horrible" is pretty relative, though ... I mean, I work 10-11hours a day, which seems horrible, but then I also have friends in CIMB and E&Y who have lunch AND dinner at the office every day ...

I think I will agree, not just in Scope but in all other IT firms.

I dunno, maybe it's cos I worked 3 year part-time while studying as Unix helpdesk ... made me totally and utterly hate anything to do with customer support/helpdesk/etc.

SCB uses Websense for their internet blocking. Most sites are ok, they only really block webmail, porn, games, friendster-type sites and fileplanet-type sites. Sports and all that normally ok.

To be more accurate, Scope is a subsidiary of StanChart but not classified as a Bank (i.e., you don't get the union coverage, you don't get any of the Bank Negara protection for Bank employees, and you don't get Bank benefits).

But otherwise ... well you get rm400/yr combined dental/optical, you get staff credit cards (basically same as outsider card except no annual fee), you get medical/hospital insurance coverage. Pay I suppose is only average (starting pay for fresh grad is 1.6k-2.0k), 18-21 days leave. Working hrs/working conditions is very dependant on what department you get into.

The banking ops division has like 20-30% annual attrition ... so that's like, every 3-4 years if you are still in the company, everyone else is new, lol.

6 month contract?

Customer Service Engineer ... sounds like a fancy title for what should be just IT helpdesk, hehe.

it365 = helpdesk
iscm = software house

for your global operation officer it is banking operations i.e. you sit in front of a PC whole day and do banking processing.

Scope doesn't have any customer service or sales or any frontline jobs, it's all either (1) banking operations (i.e. backroom), (2) IT helpdesk, or (3) programming/project.

depends what time is your night class, and where. Banking operations hurmmm ... I'd guess you won't finish work until 7 on the average / at the earliest (depending on your luck of which dept you get into).

IT or Operations?

I'd imagine Mgmt would be eager to have a (relatively) large portion of you guys on contract vs permanent, especially in ISCM where no funding from business = no projects = no job. Much easier to terminate contract staff than permanent ones

lol you're not even in scope yet already act like you know everything. Scope don't handle UK and US? Tell that to my friend who comes in to work at 10pm and goes home at 7am.

Hmm as far as I know all processing staff in the Ops side have gotten increments every year for the past 4-5 years (at least). If you're in Ops and you were one of the processors, the only reason I can think of for you not getting increment is under-performance.

If tech side no comment, no idea how you guys operate, but I do know that the tech side gets paid a LOT more than Ops side in the first place

Anyway Scope isn't that bad. It's just inconsistent. If you're lucky you get into a good department under a good manager; then life will be good. If you're unlucky you get into a sh*t position with a worthless manager, and ... well ... you can see the outcome from the previous few guys' posts

lol are you calling me out on this? And wow, calling names & using swear words is SO MATURE!

One word: Trade. Now SHOO, and go find out for yourself whether I'm right or wrong.

This post has been edited by deodorant: Sep 7 2009, 01:40 PM

^
helpdesk.

I don't work in Scope, but I work with them sometimes when they do some dev work for my team and not a single person who I've been in contact with even remotely fits this description, lol.

@moomoosky ... banking operations lor ... that's the "back office" of mortgages i.e. someone else sells the mortgage, then dumps all the documents to you and then you need to do the processing i.e. checking docs, filing, disbursing money, etc.

opportunity / learning / etc depends on your manager, if you get a good one then yes, otherwise you're doomed. unfortunately i left scope for like a year d so i dunno who does what anymore.

wah, GOO already 2.6k nowadays? used to be that was SGOO base pay.

I dunno about tech or other places, but WB Ops not bad leh. I learned a LOT there, especially from the Head. Spent a nice 5-ish years then springboarded to SCB singapore for some pretty nice money.

How the fugg does one accept a job offer without knowing what the job is? GOO is banking operations. As a simple example, sales goes out and sell mortgage to customer and take all the documents. You then take all the documents and process the loan, check everything is in place, key in to the systems, etc. Of cos actual job will vary based on what department you get assigned to.