I join IT365 since Sept 2008 as a centralised ops exec contract for 1 year... its not a support related job but i liased with the support team very much(Chennai India anyone?) I actually handle some daily application & systems during my shift which is 12 hours and on monthly period i only worked for 16 ~ 18 days only since its a shift based occupation. Pay is ok but the best part is the allowance that i got whch may about 40~60% of my current basic pay & it depends on how rajin i am. Workload is ok & during weekend its getting better since not much work during the weekend. Working enviroment is ok for me coz people at IT365 is very friendly and if im doing night shifts dress code doesnt apply(shorts, sandal).... bottomline is if ur a fresh grad n looking for good experience SCB is a good choice provided u got the balls n motivation to join the force.