that's my last resort. doesn't really wish to push it that hard.

but that will be what im doing if worst come to worst, they deny any responsibility and im stuck in the middle of nowhere.

btw, is it illegal for a courier to release item without consignee approval? such as allowing any third party not assign by consignee to sign the package?

not really worry of them reporting me, i can even counter report they provide fake infomation.

i have cctv on my office 24 hour for the day and i they can always come to view it. i know it's to guard my back , but yeah, will consider that as a last resort.

thank you for advicing!