i've never lost anything too prior to this case.

Did they give you a call when they deliver your item? They didnt even call me and stuff.

All of a sudden, update received with item delivered. the time of signature is very suspicious too.

Can they sign the item themselves even if they outsource the work? Should be no right?

well, at least they have the consignee name who receive the parcel with ic right?

Their consignee name who receive the parcel is me as they say. I didnt event saw the parcel. lol

finally I receive a call from ninjaVan side.

As per their driver, they say they deliver 3 parcel that time, and they assume all 3 is my package. Only 1 is mine, another 2 belong to another colleague of mine.

Then even assume that all 3 is the same consignee. I've concrete CCTV proof that only 1 package is mine. Let see what they say about this.

At least I have their number now.

nope. only 1 parcel is under my name. another 2 is my colleague name

she receive her item. i receive 1 of my item.

i dont know why ninjavan say all 3 item is under my name. i suspect foul play between rider and internal.