Dec 10 2015, 11:22 AM
QUOTE(JIUHWEI @ Dec 10 2015, 10:33 AM)
There's no such thing as "free". Let's get this right.
Whatever offered such as a 50km towing is a value-added benefit, and frankly 50km is hardly any distance to boast about. Seriously. It is included for consumers to think about towing, and include more towing distance. Service providers are actually already charging the insurance companies a much cheaper rate in exchange for business volume.
Let's be real. In an unfortunate situation, the amount of time & expenses on you is way more than the 10% discount you apparently "saved".
For cars that used for working purposes (within city) 50KM is more than enough. In an unfortunate experience , some of my car are insure thru agency, none have been able to help save for some common info.Whatever offered such as a 50km towing is a value-added benefit, and frankly 50km is hardly any distance to boast about. Seriously. It is included for consumers to think about towing, and include more towing distance. Service providers are actually already charging the insurance companies a much cheaper rate in exchange for business volume.
Let's be real. In an unfortunate situation, the amount of time & expenses on you is way more than the 10% discount you apparently "saved".
QUOTE(spreeeee @ Dec 10 2015, 10:36 AM)
i think, policeman will not allow the car parked there overnight, right? the tow-man mentioned they will not be responsible on the car if it is not tow back to the workshop.
u see, most of this ppls are some kind of rude ppls (sorry i don't mean all of them, u know i know we know), normally can't talk nicely with them and usually will feel threaten also.
I have a number of experiences with tow truck, as I have always says, their policy is to squeeze whatever profit they can. That's why nowadays I told my friends, always tow back for repairs to respective franchise workshop such as Perodua, Proton or Toyota, etc. My experience is that it will be better and wont lose out as genuine parts are used. u see, most of this ppls are some kind of rude ppls (sorry i don't mean all of them, u know i know we know), normally can't talk nicely with them and usually will feel threaten also.
Just refused their services nicely and call the insurance company for help.
QUOTE(JIUHWEI @ Dec 10 2015, 10:50 AM)
Usually upon renewing/purchasing your car insurance, you should be receiving a car sticker (transparent road tax protector film) with some info behind it for the driver/passenger to see such as a roadside assistance hotline.
Any towing service or roadside assistance is all through that hotline.
Any other tow truck that magically appears in a matter of minutes/seconds, we call them scavengers. Don't entertain them. Wait for your service provider to arrive.
In an accident involving another vehicle or loss/theft, please call the agent to help you taichi with the police report.
We practice every day.
You have good service mentality. However it cant be said for the number of times that when I requested help insurance branch personnel. Just a word of caution, don't lie in the police report. Any towing service or roadside assistance is all through that hotline.
Any other tow truck that magically appears in a matter of minutes/seconds, we call them scavengers. Don't entertain them. Wait for your service provider to arrive.
In an accident involving another vehicle or loss/theft, please call the agent to help you taichi with the police report.
We practice every day.
QUOTE(dchk @ Dec 10 2015, 10:57 AM)
Agreed, I use etiqa/motor takaful from maybank. 10% off and they also payback to you. I only wish there can provide 12 month interest free.
One of my cars is due for renewal. I did online compare just now with quotation from Kurnia and Etika. Etika is relative to kurnia 11% more expensive.
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