Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

> Problems with invalid tracking ID for NinjaVan, Lazada + NinjaVan delivery issue

views
     
ariesto
post Nov 14 2015, 10:16 PM

Casual
***
Junior Member
454 posts

Joined: Dec 2006
From: Mars


Nice to found this post here, it's not a sabotage, it's real issue here which really pissing me off.
Let me describe them to you in detail as for the sake you will not be the next victim like me.

Most suitable words to describe NINJAVAN - LIAR, CHEATER, IRRESPONSIBLE, UNPROFESSIONAL.
They break their promises on the delivery date and very irresponsible to the customer.
They will not give you a call when they failed to deliver the goods to you.
The worst part is, they don't even have a contact no. in their website, so can you imagine what kind of operation they are running and services that they are offering to the customers??
The website is purely contain with all the fake marketing lies that they just can't achieve at all, laughing stock!
Here you go, pay a visit to their website, make sure you don't laugh on all the contents that it totally 'reflecting' it in my case.
https://ninjavan.my/#/

My case.
I have been waiting for a parcel where it suppose to be delivered on the 12Nov, I got nothing on that day, I mean nothing at all, not the parcel, not a call, not even an email.
Then I contacted NINJAVAN via email from their website, NO RESPOND too until the next day. It seems quite true that they named themselves 'NINJA', can't be seen easily.biggrin.gif

Well, fine, I called up Lazada to check what's going on to my order. Can you imagine what's the feedback? They told me it's all because of the 'Double 11 Carnival', The Ninja is too busy and unable to deliver my order, does that sounds cool?

Well, fine again, at least Lazada had assisted me to find the Ninja. And the Ninja finally replied me in email and promised me the delivery will be on the 14Nov, you know what? it ended up with the same thing, nothing happen, SMOKE BOMB......! Poof......!
But not so 'bad' this time, the delivery tracking did updated this time which it didn't updated on the 12Nov failure.
It stated there delivery failure on the 14Nov and the next estimate delivery will be on the 15Nov2015, well, lets see, I really deeply doubted on it.

Put it this way.
I don't actually mind it take a longer time for the delivery, just that stop offering things which you can't delivered and screwed up the customer's anticipation, it sucks so badly wasting people's time like this.
I have been buying things from other countries too and they are even further away from here, but people didn't give me this kind of crap!

My final words, the choice is yours, think not twice, think quadruple!
ariesto
post Nov 14 2015, 10:20 PM

Casual
***
Junior Member
454 posts

Joined: Dec 2006
From: Mars


is there any1 in the pic? I saw only a red van.
ariesto
post Nov 17 2015, 02:48 PM

Casual
***
Junior Member
454 posts

Joined: Dec 2006
From: Mars


Counting up instead of count down.
Still not receiving my package.
It was delayed since 12thNov, it's a 5 days delayed with no responds....
This ninja is dam power in smoke bombing.

And sorry for you guys whom trying to track.
I would say no use even you can track it because it's not updating accurately.
Take a look at it.....really a lol.
They picked up the item from the warehouse but failed to deliver it to our doorsteps.

This post has been edited by ariesto: Nov 17 2015, 02:57 PM


Attached thumbnail(s)
Attached Image
ariesto
post Nov 17 2015, 02:59 PM

Casual
***
Junior Member
454 posts

Joined: Dec 2006
From: Mars


QUOTE(StorMx @ Nov 17 2015, 03:55 PM)
u sudah kena ninja by Ninja Van
*
Kena smoke bombs kaokao lo, eyes almost blind.
ariesto
post Nov 18 2015, 06:09 PM

Casual
***
Junior Member
454 posts

Joined: Dec 2006
From: Mars


QUOTE(Gogurt @ Nov 17 2015, 05:58 PM)
you're not alone.

i got 2 package as written by Lazada, will be delivered by 12th, it shown on my order delivery by 12th.

Both of them is yet to be delivered, till today, no update on tracking, only shown estimated delivery 16th, now pending delivery .

I got another order, shown delivery by 17th-19, but i received by 13th.

Ninjavan f up big time this time.
*
lol, totally a mess, they can't handle still want to join the crowd for double 11 carnival....
ppl said, no so big head, don't wear so big hat.....haiz.....hope they will improve to have less victim like us.

Actually it's not really a big deal if they can just inform us earlier instead of leaving us to keep on waiting blindly.
U need delay, u need to tell ma, u need delay and don't want to tell, mana boleh lo, so irresponsible.
Or maybe they do like other international e-com, the sellers put the estimate delivery date up to months, then the choice is up to the buyer.

Anyhow, I just got my package.
Total of 6 days delay.
Item condition - GOOD

Bump Topic Add ReplyOptions New Topic
 

Change to:
| Lo-Fi Version
0.0185sec    1.12    7 queries    GZIP Disabled
Time is now: 16th December 2025 - 03:47 PM