Let me describe them to you in detail as for the sake you will not be the next victim like me.
Most suitable words to describe NINJAVAN - LIAR, CHEATER, IRRESPONSIBLE, UNPROFESSIONAL.
They break their promises on the delivery date and very irresponsible to the customer.
They will not give you a call when they failed to deliver the goods to you.
The worst part is, they don't even have a contact no. in their website, so can you imagine what kind of operation they are running and services that they are offering to the customers??
The website is purely contain with all the fake marketing lies that they just can't achieve at all, laughing stock!
Here you go, pay a visit to their website, make sure you don't laugh on all the contents that it totally 'reflecting' it in my case.
https://ninjavan.my/#/
My case.
I have been waiting for a parcel where it suppose to be delivered on the 12Nov, I got nothing on that day, I mean nothing at all, not the parcel, not a call, not even an email.
Then I contacted NINJAVAN via email from their website, NO RESPOND too until the next day. It seems quite true that they named themselves 'NINJA', can't be seen easily.
Well, fine, I called up Lazada to check what's going on to my order. Can you imagine what's the feedback? They told me it's all because of the 'Double 11 Carnival', The Ninja is too busy and unable to deliver my order, does that sounds cool?
Well, fine again, at least Lazada had assisted me to find the Ninja. And the Ninja finally replied me in email and promised me the delivery will be on the 14Nov, you know what? it ended up with the same thing, nothing happen, SMOKE BOMB......! Poof......!
But not so 'bad' this time, the delivery tracking did updated this time which it didn't updated on the 12Nov failure.
It stated there delivery failure on the 14Nov and the next estimate delivery will be on the 15Nov2015, well, lets see, I really deeply doubted on it.
Put it this way.
I don't actually mind it take a longer time for the delivery, just that stop offering things which you can't delivered and screwed up the customer's anticipation, it sucks so badly wasting people's time like this.
I have been buying things from other countries too and they are even further away from here, but people didn't give me this kind of crap!
My final words, the choice is yours, think not twice, think quadruple!
Nov 14 2015, 10:16 PM
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