Nov 11 2015, 04:52 PM
QUOTE(JeffreyYap @ Nov 11 2015, 04:43 PM)
Damages not so severe, only top of it. Can I go bank negara to exchange for MY ringgit?
I already went to foreign exchange counters and they didn't accept it.
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Don't think Bank Negara can help, I haven't tried yet. But I did send an email to US and get this replied :I already went to foreign exchange counters and they didn't accept it.
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Thank you for your recent correspondence in which you sought assistance in replacing damaged currency.
The Federal Reserve does not replace damaged currency and is not equipped to do so. Damaged or "mutilated" currency may be mailed or personally delivered to the Bureau of Engraving and Printing (BEP). Detailed instructions can be found at http://www.bep.gov/submitaclaim.html. When mutilated currency is submitted, a letter should be included stating the estimated value of the currency and an explanation of how the currency became mutilated.
Each case is carefully examined by an experienced mutilated currency examiner. The amount of time needed to process each case varies with its complexity and the case workload of the examiner. Standard claims can take up to 6 months to 24 months to process, depending on the condition of the currency. For cases that are expected to take longer than 12 weeks to process, the BEP will issue a written confirmation of receipt.
It is suggested that all mutilated currency be sent by "Registered Mail, Return Receipt Requested." Insuring the shipment is the responsibility of the sender.
Personal deliveries of mutilated currency to the Bureau of Engraving and printing are accepted between the hours of 8:00 am -11:30 am and 12:30 pm - 2:00 pm, Monday through Friday, except for holidays and closings. The BEP's Mutilated Currency Division is located at 14th and C Streets, SW, Washington, DC 20228.
If you have additional questions or wish to find out the status of your claim, please access the following link: MCDSTATUS@bep.gov
I hope this information is helpful.
Sincerely,
Board Staff
Hope this can help...
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