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 Where to exchange damaged USD notes to MY ringgit?

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TSJeffreyYap
post Nov 11 2015, 04:43 PM, updated 11y ago

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Damages not so severe, only top of it. Can I go bank negara to exchange for MY ringgit?
I already went to foreign exchange counters and they didn't accept it.

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raydius
post Nov 11 2015, 04:52 PM

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QUOTE(JeffreyYap @ Nov 11 2015, 04:43 PM)
Damages not so severe, only top of it. Can I go bank negara to exchange for MY ringgit?
I already went to foreign exchange counters and they didn't accept it.

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Don't think Bank Negara can help, I haven't tried yet. But I did send an email to US and get this replied :

Thank you for your recent correspondence in which you sought assistance in replacing damaged currency.

The Federal Reserve does not replace damaged currency and is not equipped to do so. Damaged or "mutilated" currency may be mailed or personally delivered to the Bureau of Engraving and Printing (BEP). Detailed instructions can be found at http://www.bep.gov/submitaclaim.html. When mutilated currency is submitted, a letter should be included stating the estimated value of the currency and an explanation of how the currency became mutilated.

Each case is carefully examined by an experienced mutilated currency examiner. The amount of time needed to process each case varies with its complexity and the case workload of the examiner. Standard claims can take up to 6 months to 24 months to process, depending on the condition of the currency. For cases that are expected to take longer than 12 weeks to process, the BEP will issue a written confirmation of receipt.

It is suggested that all mutilated currency be sent by "Registered Mail, Return Receipt Requested." Insuring the shipment is the responsibility of the sender.

Personal deliveries of mutilated currency to the Bureau of Engraving and printing are accepted between the hours of 8:00 am -11:30 am and 12:30 pm - 2:00 pm, Monday through Friday, except for holidays and closings. The BEP's Mutilated Currency Division is located at 14th and C Streets, SW, Washington, DC 20228.

If you have additional questions or wish to find out the status of your claim, please access the following link: MCDSTATUS@bep.gov

I hope this information is helpful.

Sincerely,
Board Staff


Hope this can help...
TSJeffreyYap
post Nov 11 2015, 05:04 PM

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Joined: Jun 2008
From: ¯\(º_o)/¯



QUOTE(raydius @ Nov 11 2015, 04:52 PM)
Don't think Bank Negara can help, I haven't tried yet. But I did send an email to US and get this replied :

Thank you for your recent correspondence in which you sought assistance in replacing damaged currency.

The Federal Reserve does not replace damaged currency and is not equipped to do so. Damaged or "mutilated" currency may be mailed or personally delivered to the Bureau of Engraving and Printing (BEP). Detailed instructions can be found at http://www.bep.gov/submitaclaim.html. When mutilated currency is submitted, a letter should be included stating the estimated value of the currency and an explanation of how the currency became mutilated.

Each case is carefully examined by an experienced mutilated currency examiner. The amount of time needed to process each case varies with its complexity and the case workload of the examiner. Standard claims can take up to 6 months to 24 months to process, depending on the condition of the currency. For cases that are expected to take longer than 12 weeks to process, the BEP will issue a written confirmation of receipt.

It is suggested that all mutilated currency be sent by "Registered Mail, Return Receipt Requested." Insuring the shipment is the responsibility of the sender.

Personal deliveries of mutilated currency to the Bureau of Engraving and printing are accepted between the hours of 8:00 am -11:30 am and 12:30 pm - 2:00 pm, Monday through Friday, except for holidays and closings. The BEP's Mutilated Currency Division is located at 14th and C Streets, SW, Washington, DC 20228.

If you have additional questions or wish to find out the status of your claim, please access the following link: MCDSTATUS@bep.gov

I hope this information is helpful.

Sincerely,
Board Staff


Hope this can help...
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Thanks bro, but mine the damage not so serious and mutilated, Iet see if there's other way from other replies before I use your method, thanks again.
zeb kew
post Nov 11 2015, 05:22 PM

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The BEP thing is for severely damaged currency. For minor damage, just send them to the bank. Trouble is, you're over here, and American banks are kind of far away. American banks can just replace them with new notes as a normal part of their operation, just as Malaysian banks can do with RM.

The reason forex counters don't want to accept them is because there's no easy way for them to get the notes replaced. And they cannot pass it on to other customers, who wouldn't want them either.

Option 1: keep trying money changers until you find one that will accept them. Depends on the damage. If torn some may accept. If torn with part of the edge missing, probably not.

Option 2: wait till a friend/relative takes a trip to the US of A, and ask them to spend it there.
stormsea7
post Nov 12 2015, 09:38 PM

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Well, you could always try to sell it at lower exchange rate
maybe even here at Garage Sale

After all, every year thousand of M'sia go to US for vacation/study

cemara
post Dec 26 2015, 01:30 PM

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Pm me i buy rm300
SUSbananajoe
post Dec 26 2015, 07:54 PM

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QUOTE(zeb kew @ Nov 11 2015, 05:22 PM)
The BEP thing is for severely damaged currency. For minor damage, just send them to the bank. Trouble is, you're over here, and American banks are kind of far away. American banks can just replace them with new notes as a normal part of their operation, just as Malaysian banks can do with RM.

The reason forex counters don't want to accept them is because there's no easy way for them to get the notes replaced. And they cannot pass it on to other customers, who wouldn't want them either.

Option 1: keep trying money changers until you find one that will accept them. Depends on the damage. If torn some may accept. If torn with part of the edge missing, probably not.

Option 2: wait till a friend/relative takes a trip to the US of A, and ask them to spend it there.
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there is Bank of America branch in malaysia or Singapore
SUSbananajoe
post Dec 26 2015, 07:56 PM

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Bank of America Malaysia Berhad
General Information
HQ Address: Wisma Goldhill, 67 Jalan Raja Chulan, 50200 Kuala Lumpur.
Telephone: +60 3 2034 3900
Facsimile: +60 3 2031 9084
Website: www.bofaml.com/en-us/content/apac-malaysia.html

Complaints Unit
Department Name: Global Client Services
Contact: Frederick Thangaprakasam / Hannah Low
Address: Wisma Goldhill, 67 Jalan Raja Chulan, 50200 Kuala Lumpur.
Telephone: +60 3 2034 3962 / +60 3 2034 3968
Facsimile: +60 3 2031 9084
E-mail: asia.sse.my@baml.com

http://www.bnm.gov.my/?ch=li_banking&pg=li...type=CB&lang=en

try ur luck and see if can



 

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