I'm a maxis customers for over 10yrs and having Maxis One Club status. my account number  813494309

i had a very bad experience with your maxis centre @ Taman Molek JB branch. it was 6/11/2015, 1pm
the centre layout is a mess.. step into the centre i dunno where i should go to enquiry..
i ask counter A, he point me go counter B, then counter B point me to counter C but counter C got nobody there..

Last time have a queue number machine, just press A B C then have queue number.
now the centre have no queue, no place to get a queue number.. and all customers have to stand around counter 5 and just wait. is this how your company treat your customers?? let customer stand?

service counter who dealing with New Device purchase .. only 1 staff?  one man show to serve so many customers? then the other two counter just sit there and serve no one? ask them, they tell me go counter 5

and the staff are impolite, and not friendly not helpful!!

how come your maxis centre not improving and keep reverse to old time old ways?