Octobank very good in testing water, and playing fire.....
Now everybody cooled down already, they will start the game again...
Haha, hopeless Octoboat....

i request them to send an email regarding this and received their email... so there should be no flexi charges at the moment.

ya I called them twice at different numbers just to "test" if the info is correct and yes, no RM40 charges for existing loans but new loans
it will be imposed..

people's power!

No until they send us the black and white to confirm no such charges impose for existing borrowers.

they want to calm the fire down thru lies....hahahah

Call the bank. they said because of too many letter to be sent out, so might take 1-2 weeks.

They said bank negara approved. I asked for the approval letter still no news

Good news

Received nothing. Please keep the letters to BNM and cimb

Today is the last working day for the week of 23rd Nov, still don't receive any sms.

Keep on sending the the complaint, as next week already Dec.

now mean if you receive letter regarding the flexi charges incharges you kena? if you dont, it will remain?

Last friday was checked at one of the CIMB branch, they said the RM40 charges still on for those not fulfill the minimum requirement.

Today is the last day of Nov and no letter from CIMB, so i think RM40 confirmed will be started tomorrow. Too bad.

Anyone receive any confirmation? The staff is giving contradicting infor...

I have already checked multiple times and the answers given were very consistent..even took down the cimb staff name just in case

- and the responses each time were to ignore the letters as the charge will not be imposed on existing customers. The letters informing the same
will be sent out soon.

someone posted earlier that they received an email confirmation already ..

Octobank rily keemak. Force customer to use their debit card instead of atm. Debit card charge rm15.90 per year. I swear when i do not have any loan with them, i will cancel everything.

Wanna cancel the card also cant coz cimbclicks tied with the atm/debit card

Yeah. Continue sending the complain letter to bnm.

This post has been edited by keane04: Nov 30 2015, 04:12 PM

I also don really understand why they gave me both credit card and debit card. Feel like they are trying their best to squeeze us.

This is what i got from the counter "we only giv debit card but if you dont want the debit care service, i dont enable it for u" i feel she also malu to say that out. Sigh

Just tell the octobank take the debit card but don wan the service. just need ATM card function. It only cost u RM8 per year. I did it. All my debit card don hav debit function only got ATM cars function. Don let bank staff fool u. For sure now bank only issue those debit card but we can choose to the the function as debit card or just ATM. Debit cost u RM 15 per yr. ATM cost u RM 8 per yr.

This post has been edited by godlikexioo: Nov 30 2015, 07:23 PM

The counter gal told me even without debit card service, the charge still the same. Lets see how much will i get charged eventually. Thanks for the advice.

I received email confirmation already. Only new loan subject to flexi charge. Check your mailbox.

This post has been edited by KL_ppl: Nov 30 2015, 09:29 PM