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Unifi Official TM UniFi High Speed Broadband Thread V23, (　-_･) ︻デ═一▸ Maxis & Time

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Mohojo
post Oct 30 2015, 10:52 PM

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Can someone help?

I just recently upgraded to 30mbps but I'm only getting 9.50mbps max.
I'm using wired connection though wireless also giving the same speed.
All basic troubleshooting has been done like restarting router/modem.

speedtest: http://i.imgur.com/2kd4ThX.png
Mohojo
post Nov 2 2015, 06:05 PM

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Junior Member
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Joined: Jan 2014
QUOTE(F_F@PANG @ Oct 31 2015, 01:32 AM)

QUOTE(Mohojo @ Oct 30 2015, 10:52 PM)

Can someone help?

I just recently upgraded to 30mbps but I'm only getting 9.50mbps max.
I'm using wired connection though wireless also giving the same speed.
All basic troubleshooting has been done like restarting router/modem.

speedtest: http://i.imgur.com/2kd4ThX.png
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same problem with me... this may help

https://forum.lowyat.net/topic/3759202/+20
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Finally after half a dozen times calling 100, they just kept resetting the port until I argued to insist them to send their technician, help arrived today.

Long story short, it was the configuration on their side. Average speed is now at 32Mbps. rclxm9.gif

- UniFi Advance 30Mbps with retained Platinum Pack
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