Tech Support Unifi ADV 30 upgrade problem
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 Oct 29 2015, 04:51 PM
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#21
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Junior Member
215 posts Joined: Nov 2009  
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QUOTE(Zot @ Oct 29 2015, 04:47 PM) Don't forget ask for discount. If not they just keep quiet my one get full offer as the TM marketing was calling me..   30mbps, free call 600 minute and 20 discount... Thanks |
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Oct 29 2015, 05:01 PM
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Senior Member
906 posts Joined: Jun 2012
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QUOTE(F_F@PANG @ Oct 29 2015, 04:49 PM) does it mean the problem can be settle over their end... or this is common problem for unifi 30mbps. they did not change ur speed at their network side... |
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Oct 29 2015, 05:03 PM
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Senior Member
906 posts Joined: Jun 2012
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QUOTE(F_F@PANG @ Oct 29 2015, 04:51 PM) my one get full offer as the TM marketing was calling me.. he mean the downtime ...30mbps, free call 600 minute and 20 discount... Thanks |
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Oct 29 2015, 05:03 PM
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Senior Member
7,934 posts Joined: Mar 2014
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QUOTE(F_F@PANG @ Oct 29 2015, 04:51 PM) my one get full offer as the TM marketing was calling me.. They called me before package was even announced. So, I still have the unlimited landline call instead of 600min. Anyway 600min per month is more than enough. With unlimited call, I bet they found out people sell service for long distance call 30mbps, free call 600 minute and 20 discount... Thanks  |
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Oct 29 2015, 05:50 PM
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Junior Member
76 posts Joined: Feb 2012
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QUOTE(Zot @ Oct 29 2015, 05:03 PM) They called me before package was even announced. So, I still have the unlimited landline call instead of 600min. Anyway 600min per month is more than enough. With unlimited call, I bet they found out people sell service for long distance call His package is nicer than yours. Its actually 600min + free fixed line. 600 min include to all telco.  |
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Oct 29 2015, 11:19 PM
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#26
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Junior Member
215 posts Joined: Nov 2009
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thanks all for kind help, the issue was settle the TM guy come do some thing at Unifi portal ( green color one) the speed was up
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Oct 29 2015, 11:22 PM
Show posts by this member only | IPv6 | Post
#27
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Junior Member
215 posts Joined: Nov 2009
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QUOTE(Zot @ Oct 29 2015, 05:03 PM) They called me before package was even announced. So, I still have the unlimited landline call instead of 600min. Anyway 600min per month is more than enough. With unlimited call, I bet they found out people sell service for long distance call ya bro, convert to new free call are better as 600 minute are includes for all line... after finish the 600 minute all TM landline also can unlimited call. current one are suck say is unlimited call but I call even toll free 1800 still kena charge.. |
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Oct 30 2015, 08:30 AM
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Senior Member
7,934 posts Joined: Mar 2014
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QUOTE(Mr Leo @ Oct 29 2015, 05:50 PM) His package is nicer than yours. Its actually 600min + free fixed line. 600 min include to all telco. Is that so?  |
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Nov 29 2015, 10:49 PM
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#29
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Senior Member
711 posts Joined: Dec 2008 From: Putrajaya 
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i have same problem with u....
just log report to TM now still waiting my bill already charge for Advance30 |
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Nov 30 2015, 05:26 PM
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Junior Member
215 posts Joined: Nov 2009
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QUOTE(frantic912 @ Nov 29 2015, 10:49 PM) i have same problem with u.... bro, u have to call 100 request them arrange the TM guy come do some thing at Unifi portal ( green color one), after that the speed will resume...just log report to TM now still waiting my bill already charge for Advance30 |
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Nov 30 2015, 06:17 PM
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Senior Member
711 posts Joined: Dec 2008 From: Putrajaya
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QUOTE(F_F@PANG @ Nov 30 2015, 05:26 PM) bro, u have to call 100 request them arrange the TM guy come do some thing at Unifi portal ( green color one), after that the speed will resume... yups, i just did that...now waiting for their response |
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Dec 3 2015, 05:49 PM
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Senior Member
1,417 posts Joined: Jun 2007 From: /puchong/cyberjaya/klang 
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How about upload? Can get 30 mbps?
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Dec 3 2015, 10:58 PM
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#33
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Senior Member
711 posts Joined: Dec 2008 From: Putrajaya
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problem solved after TM guys come and configure it again on their site....
QUOTE(UbuntuClient @ Dec 3 2015, 05:49 PM) How about upload? Can get 30 mbps? upload only 5Mbps, download = 30Mbps |
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Dec 4 2015, 06:05 PM
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Senior Member
1,417 posts Joined: Jun 2007 From: /puchong/cyberjaya/klang
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My current upload is 10Mbps. My unifi is 10Mbps only.
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