QUOTE(ad2000 @ Jan 4 2016, 04:09 PM)
Not to confuse anybody..
actually you have to return ALL if u terminate and still under contract and or:
1- if you shifted to new house/area that doesnt have Unifi coverage which you will not be penalised
I can confirm above based on my own experience terminating my account which is still under contract and a year ago when I terminate my other unifi ac which have no more contract, you need only return BTU if your contract is over
That Tm for you, never know what you gonna get when you open that box of chocolate haha.
When i wanted to terminate , they gave me a form and only require return of BTU but then again yeah my contract was over.
Good to know they want everything if still under contract but dont we own the rest of eq ? Base on what rite are they asking for the rest of eq ? Is it stated in the TNC ? I actually dont know as i skim through it b4 and honestly dont remember. Yes i should know better and read it properly, but im no lawyer.
But i do have an issue with this logic of returning everything since their warranty ONLY covers 1 year because ....
...if router, hppytv box and phone EXPLODE mysteriously( as if its on a secret timer set by tm cronies

) after the 1 year warranty is over but since contract is 2 years , i am still under contract and warranty is over so im XXXX out of luck ?
Do i have to pay em for everything to terminate ? since they all exploded.. mysteriously ofcourse .
If i wish to continue using unifi since under contract but eq all gone.. i would have to purchase them? they arent gonna replace for free rite since warranty is over ?
I guess i will just have to find which chocolate im getting when i want to eat some chocolate since you never know Tm put inside the box .