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Unifi UniFi ADVANCE PLAN 30M T&C (just upgrade), T&C discussion

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TSkkml
post Oct 27 2015, 10:02 PM, updated 11y ago

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Currently my Unifi Plan : VIP10
Monthly Bill : RM179 (Promotion rebate RM20)

TM is now offering faster 30Mbps and 50Mbps Unifi options for residential use at selected locations.

So i call up TM to understand all T&C before apply if not kena buta buta..., since it sama sama price with my plan. So It is worth for me to upgrade .

As spoken on the phone, i upgrade to 30M from vip10


1. 2 year new contract (renew)
2. RM179 for exciting customer (upgrade) Exclusive GST 6% ~ (Early Bird Promotion)
3. No advance payment for exciting customer.
4. No unlimited Free calls to TM fixed Lines nationwide
5. Free 600 Minutes calls only IF you add-ons Voice Pack RM20/month Exclusive GST 6% ~
6. UniFI 50 (+50) Exclusive GST 6% ~ (+20 Voice pack if u wan 600 min)
7. exciting customer upgrade from vip10 you wont get any startup equipment from TM (router/modem/Dect pH)
8. Termination Fee RM500


additional info :
1. area to apply, if you are exciting customer of Unifi
2. condo only support 30m / landed house can up to 50m
3. unlimited quote.


pls upgrade in TM point center. or call 100


Prons:
good thing is Unifi 30 or 50 speed really really damm fast after i tested on my friends house that 1G file download in 10min.



Updated from lowyat member OCC report :
Special discount are stated in OCC system.


user posted image



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This post has been edited by kkml: Oct 29 2015, 05:21 PM
TSkkml
post Oct 27 2015, 10:14 PM

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QUOTE(one punch man @ Oct 27 2015, 10:07 PM)
damn....thought of calling unifi tommorow for upgrade..im existing vip5 user...still have 1 year contract left..
when will they announce new vip5/10/20 price?
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From my source , they told me Nov or Dec.
I also cannot confirm about the info. icon_rolleyes.gif
TSkkml
post Oct 27 2015, 10:29 PM

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QUOTE(andrew9292 @ Oct 27 2015, 10:22 PM)
1. Nope, as of last week RM179 is available for upgrade (from 179 10M) from TM Point only. No complaints made. I was 10M RM179 user. If this has changed at time of writing, I don't know.
2. Nope, your friend's info is 'fake' if that is how you want to put it. I signed a contract for 30M RM179 + GST. That's what i'm getting now.
3. All your T&C is correct except 2 and 6 as the base is RM179
+ RM199 30M users can get the RM20 rebate, just need to go TM Point.

100M is speculation. Even if true, there is no penalty for 'further upgrades'. Only terminations or terminations for downgrade. If you need the speed now, can go for it. If willing to wait, wait on.
Conclusion is your own respected opinion but i disagree as I've experienced otherwise
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Ya, i understand ,that i also story your same same statement to my TM friends.
They told me, the bill will come With RM199 no matter how TM deal with you.
So if you receive your 1st month or 2nd month bill with Rm179 mean my info is wrong.
or there are any changer of T&C within this week.
or TM point can deal with special ? that my friends cannot do that.


Else i also wan to upgrade to 30M. just that to ensure everthing before apply.

This post has been edited by kkml: Oct 27 2015, 10:35 PM
TSkkml
post Oct 27 2015, 10:36 PM

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QUOTE(JayChouYEE @ Oct 27 2015, 10:21 PM)
I don't know where you get the info,but can confirm that you will get 179 for 30mbps.
And you can directly upgrade from the VIP 10 package.
I am a user upgrade from VIP 20.Done all the thing at tmpoint.
No need terminate any plan.
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Thanks for the info. if can please check with your 1st month bill or 2nd month bill
when you apply, your unifi contract end?
TSkkml
post Oct 27 2015, 10:44 PM

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QUOTE(YoungMan @ Oct 27 2015, 10:38 PM)
No. They cannot tell you it's RM179 and charge you RM199. Clearly, the upgrade is RM179. Go to TMpoint to ask, talk face to face and let them show you everything.
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They told me upgrade will charge RM199 . RM179 for new customer sign up.
Will drop by TM point to ask.
TSkkml
post Oct 27 2015, 10:52 PM

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QUOTE(andrew9292 @ Oct 27 2015, 10:44 PM)
You are right in the sense that the bill should show:

1.RM199 Unifi Advanced 30M + Aneka/etc
2. But it will credit +RM20 Special Discount
This is for accounting purposes or whatever they call it.

Total payably will be 179+GST. It was shown like that on the upgrade slip & i spoke to 2 TM Point reps on the matter.

For ease of mind, here's the occ report
user posted image
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Thanks for you OCC report..
I will drop by TM for upgrade ..haha biggrin.gif
seem like TM point center only can do Special discount .
TSkkml
post Oct 27 2015, 11:11 PM

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QUOTE(^Ware^wolf @ Oct 27 2015, 10:57 PM)
Story this story that ..donno wat the fucuk u trying to tell....ur England too powderful...anyway , 30mbps for 179 aren't really expensive ....considering the time I save for each download and surfing ..I save 6x time ...
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Sorry my broken english fucuk you up to england. anyway this is a topic about Unifi 30M T&C.
Understand the T&C before apply.

The speed is good but the price is bad compare to SG.
TSkkml
post Oct 27 2015, 11:16 PM

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QUOTE(andrew9292 @ Oct 27 2015, 11:03 PM)
You're welcome, that's the most I can share as I haven't recieve my 1st bill. I assume it to be correct for the time being. Here's the 'bundle report'. Do confirm with them if you need to

user posted image
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This Bundle report helps alot. thanks

you Unifi contract is end when upgrade? i mean old VIP.
TSkkml
post Oct 27 2015, 11:43 PM

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QUOTE(JayChouYEE @ Oct 27 2015, 11:34 PM)
No yet but I don't think will have the problem because I confirm everything with the tmpoint staff before upgrade.
My occ also show 20 special rebate.
For my opinion lah,i think either your friends cant do the offer or he want earn the commission form your 30mbps application.
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agree with you.. there are ability diff with agent and TM center.
will drop by TM point tomorrow and ask all the detail before upgrade.
Thanks.
TSkkml
post Oct 29 2015, 05:18 PM

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QUOTE(namez @ Oct 28 2015, 11:43 PM)
Any info about download limit?
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Unlimited quota for download..
I just upgrade mine RM179 +6%

This post has been edited by kkml: Oct 29 2015, 05:22 PM

 

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