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Unifi UniFi ADVANCE PLAN 30M T&C (just upgrade), T&C discussion

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andrew9292
post Oct 27 2015, 10:22 PM

-/Livin' On A Prayer/-
*****
Senior Member
955 posts

Joined: Sep 2008
From: Petaling Jaya


QUOTE(kkml @ Oct 27 2015, 10:02 PM)
1. I will be charge RM199, I will not entitle enjoy RM179
2. So i story up to my friends that i saw some story on forum/fb that some existing customer make complaint to TM and they will get RM179 instead of RM199, my friends reply me that this is fake info mean every month you need to pay RM199 if you upgrade from vip 10.

T&C if upgrade from VIP10 :

1. 2 year new contract (renew)
2. RM199 for exciting customer (upgrade) Exclusive GST 6% ~
3. RM179 for new customer (you can cut your unifi and re-apply) Exclusive GST 6% ~
4. No unlimited Free calls to TM fixed Lines nationwide
5. Free 600 Minutes calls only IF you add-ons Voice Pack RM20/month (199+20) Exclusive GST 6% ~
6. UniFI 50 (RM199+50=RM249) Exclusive GST 6% ~ (+20 Voice pack if u wan 600 min)
7. exciting customer upgrade from vip10 you wont get any startup equipment from TM (router/modem/Dect pH)

additional info :
1. area to apply, if you are exciting customer of Unifi, you sure can enjoy this plan.
2.condo only support 30m / landed house can up to 50m
3. TM going to announcement New vip 5/10/20 with new pricing, but exciting customer will remain the same Price**
4. TM going to promote their 100M very soon

Prons:
good thing is Unifi 30 or 50 speed really really damm fast after i tested on my friends house that 1G file download in 10min.

Conclusion:
Temporary I will not upgrade my VIP10 Plan.   yawn.gif  yawn.gif
I receive the source info that TM going to re-adjust (cheaper) the price VIP5/10/15 but exciting customer will remain the same, that really make me angry if the INFO is correct. So TM treat their loyal customer like this???? so unfair that we always support their business.

P/s :
Info might wrong ××××  wink.gif  wink.gif  wink.gif
sorry for broken english
correct me if mistake
feel free to discuss
*
1. Nope, as of last week RM179 is available for upgrade (from 179 10M) from TM Point only. No complaints made. I was 10M RM179 user. If this has changed at time of writing, I don't know.
2. Nope, your friend's info is 'fake' if that is how you want to put it. I signed a contract for 30M RM179 + GST. That's what i'm getting now.
3. All your T&C is correct except 2 and 6 as the base is RM179
+ RM199 30M users can get the RM20 rebate, just need to go TM Point. Again, i dont think this had change at time of writing.

100M is speculation. Even if true, there is no penalty for 'further upgrades'. Only terminations or terminations for downgrade. If you need the speed now, can go for it. If willing to wait, wait on.
Conclusion is your own respected opinion but i disagree as I've experienced otherwise

This post has been edited by andrew9292: Oct 27 2015, 10:28 PM
andrew9292
post Oct 27 2015, 10:44 PM

-/Livin' On A Prayer/-
*****
Senior Member
955 posts

Joined: Sep 2008
From: Petaling Jaya


QUOTE(kkml @ Oct 27 2015, 10:29 PM)
Ya, i understand ,that i also story your same same statement to my TM friends.
They told me, the bill will come With RM199 no matter how TM deal with you.
So if you receive your 1st month or 2nd month bill with Rm179 mean my info is wrong.
or there are any changer of T&C within this week.
or TM point can deal with special ? that my friends cannot do that.
Else i also wan to upgrade to 30M. just that to ensure everthing before apply.
*
You are right in the sense that the bill should show:

1.RM199 Unifi Advanced 30M + Aneka/etc
2. But it will credit +RM20 Special Discount
This is for accounting purposes or whatever they call it.

Total payably will be 179+GST. It was shown like that on the upgrade slip & i spoke to 2 TM Point reps on the matter.

For ease of mind, here's the occ report
user posted image


This post has been edited by andrew9292: Oct 27 2015, 10:50 PM
andrew9292
post Oct 27 2015, 11:03 PM

-/Livin' On A Prayer/-
*****
Senior Member
955 posts

Joined: Sep 2008
From: Petaling Jaya


QUOTE(kkml @ Oct 27 2015, 10:52 PM)
Thanks for you OCC report..
I will drop by TM for upgrade ..haha biggrin.gif
seem like TM point center only can do Special discount .
*
You're welcome, that's the most I can share as I haven't recieve my 1st bill. I assume it to be correct for the time being. Here's the 'bundle report'. Do confirm with them if you need to

Attached Image
Attached Image

This post has been edited by andrew9292: Oct 28 2015, 02:57 PM

 

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