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 EXTREMELY slow app store downloads and updates !, Super SLOW !!!

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TSfederickwhh
post Oct 19 2015, 07:01 PM, updated 10y ago

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Hi all sifus and gurus here,

Has anyone been experiencing super slow downloads or updates from app store?

I have googled around and mostly users just reset router, restart phone, hard reset phone or change the DNS.

Is there any real fix for this issue? As long as when we are connected to wifi, it takes ages just for a download or update process. It used to be super fast and now, a 10mb app takes 15 to 20 minutes.

Currently using iphone 6 running on 9.0.2. However, this issue doesn't happen after ios9. In fact, even in the previous ios it happens.

Hope all the sifus and gurus out there can help. It is indeed FRUSTRATING.

Thank you.
kazasho
post Oct 20 2015, 12:17 PM

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how will u feel if you are using 30mbps but still slow like shit? hahaha. Im suffering too. found out it has been from August.

https://forum.lowyat.net/topic/3681289
TSfederickwhh
post Oct 20 2015, 01:34 PM

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QUOTE(kazasho @ Oct 20 2015, 12:17 PM)
how will u feel if you are using 30mbps but still slow like shit? hahaha. Im suffering too. found out it has been from August.

https://forum.lowyat.net/topic/3681289
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Yeap. Really frustrating. No point using 30mbps if the app store download speed are so slow.

I also went to Apple Discussion site and it seems that a lot people are experiencing this too.
zack891
post Oct 20 2015, 02:01 PM

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QUOTE(federickwhh @ Oct 19 2015, 07:01 PM)
Hi all sifus and gurus here,

Has anyone been experiencing super slow downloads or updates from app store?

I have googled around and mostly users just reset router, restart phone, hard reset phone or change the DNS.

Is there any real fix for this issue? As long as when we are connected to wifi, it takes ages just for a download or update process. It used to be super fast and now, a 10mb app takes 15 to 20 minutes.

Currently using iphone 6 running on 9.0.2. However, this issue doesn't happen after ios9. In fact, even in the previous ios it happens.

Hope all the sifus and gurus out there can help. It is indeed FRUSTRATING.

Thank you.
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Try use any vpn
LightningZERO
post Oct 20 2015, 02:12 PM

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Same here, sometimes very slow but sometimes are ok

20mb app update took me half an hour lol

This post has been edited by LightningZERO: Oct 20 2015, 02:12 PM
kazasho
post Oct 20 2015, 05:03 PM

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anyway, did call unifi regarding this issues. they said they did experience this and have resolved it. though they didnt that this issue would resurface. had to be at home to troubleshoot.
neohwengtart
post Oct 20 2015, 05:36 PM

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yeah me too, slow on screamyx but phone data usage to download no issue...
Ethan
post Oct 20 2015, 07:05 PM

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Faced the same issue when updating to El Capitan.

Quick solution: Use a VPN. Problem solved.
TSfederickwhh
post Oct 20 2015, 10:58 PM

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QUOTE(Ethan @ Oct 20 2015, 07:05 PM)
Faced the same issue when updating to El Capitan.

Quick solution: Use a VPN. Problem solved.
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Thanks bro for the info.

Not a tech savvy guy here. How do we set up the VPN? icon_question.gif
Ethan
post Oct 21 2015, 09:23 AM

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QUOTE(federickwhh @ Oct 20 2015, 10:58 PM)
Thanks bro for the info.

Not a tech savvy guy here. How do we set up the VPN?  icon_question.gif
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VPN: Virtual Private Network

It's extremely easy to set up one on your computer. The problem is, you need to pay to get some good VPN service.
Google is your friend. There are a lot of VPN providers who let you try their service for free (for a limited time).
THTgadgets.com
post Oct 21 2015, 10:49 AM

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Anyone bought a Proton car lately (particularly the higher-end variants of the Exora, Prevé, and Suprima)? The vehicle comes with a Yes Huddle device (free 1GB of 4G connectivity/month for a year) that's perfect for our smartphones to access the App Store! rclxms.gif

Too bad I must have used up my allocation for the month as I am unable to connect to the service today... sad.gif

This post has been edited by THTgadgets.com: Oct 21 2015, 10:49 AM
TSfederickwhh
post Oct 21 2015, 11:47 AM

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QUOTE(Ethan @ Oct 21 2015, 09:23 AM)
VPN: Virtual Private Network

It's extremely easy to set up one on your computer. The problem is, you need to pay to get some good VPN service.
Google is your friend. There are a lot of VPN providers who let you try their service for free (for a limited time).
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I see. Will try it. Thanks for the info bro. Appreciate it.
TSfederickwhh
post Oct 21 2015, 11:48 AM

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QUOTE(THTgadgets.com @ Oct 21 2015, 10:49 AM)
Anyone bought a Proton car lately (particularly the higher-end variants of the Exora, Prevé, and Suprima)? The vehicle comes with a Yes Huddle device (free 1GB of 4G connectivity/month for a year) that's perfect for our smartphones to access the App Store! rclxms.gif

Too bad I must have used up my allocation for the month as I am unable to connect to the service today... sad.gif
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1GB tends to finish very fast looking at the size of the apps update. Nevertheless, sounds so cool having the connectivity in the car.
donhealyou
post Oct 22 2015, 03:36 PM

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May I know what is your internet speed? The reason of slow internet speed should be due to someone in your household downloading or watching videos.
TSfederickwhh
post Oct 22 2015, 07:51 PM

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QUOTE(donhealyou @ Oct 22 2015, 03:36 PM)
May I know what is your internet speed? The reason of slow internet speed should be due to someone in your household downloading or watching videos.
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I am on VIP 10 and yesterday i did a speed test and the speed is 8+ mbps. On another note, speed is fine while using youtube or any other things. Only when using the app store it is very slow.
donhealyou
post Oct 23 2015, 11:40 AM

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QUOTE(federickwhh @ Oct 22 2015, 07:51 PM)
I am on VIP 10 and yesterday i did a speed test and the speed is 8+ mbps. On another note, speed is fine while using youtube or any other things. Only when using the app store it is very slow.
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So till now it is still slow or it's already solved?
kider
post Oct 23 2015, 02:09 PM

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QUOTE(donhealyou @ Oct 23 2015, 11:40 AM)
So till now it is still slow or it's already solved?
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Nope, still persist. At least for me.
Susuwatari
post Oct 23 2015, 03:25 PM

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It's fine for me already, VIP 20 user here.
jumpstat
post Oct 23 2015, 04:19 PM

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sometime ok sometimes like shit......
stromae
post Oct 23 2015, 07:09 PM

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already ok for me..

hehehe
TSfederickwhh
post Oct 24 2015, 01:29 AM

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nope.. still not ok for me.. i called TM recently and before the operator spoke to me, the recordings said dunno what apple store downloads slow.. mainly pages from the US are affected.. is it true??
Kernkraft400
post Oct 24 2015, 05:04 AM

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I have problems downloading updates from App Store, too. Massively slow downloads, and due to this, it restarts almost every half of the way.
dart138
post Oct 24 2015, 11:49 AM

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QUOTE(federickwhh @ Oct 24 2015, 01:29 AM)
nope.. still not ok for me.. i called TM recently and before the operator spoke to me, the recordings said dunno what apple store downloads slow.. mainly pages from the US are affected.. is it true??
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Not the case for sure!! I have two homes , one with Unifi VIP5 and one with Times basic place, Unifi update in Apps Store slow like Sh*t while times flying like rocket , it must be Unifi problem! But they use all kinds of excuses!!
NoKusshon
post Oct 24 2015, 12:41 PM

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Guyz,

I solve this problem buy downloading Hotspot Shield VPN, connect to that vpn then just download an update or any software for apps store without any problems wink.gif
nikrizal
post Oct 24 2015, 03:26 PM

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I found out that sometimes throughout the day this problem is gone, so I grab the chance to update the apps. I know this is not the solution, but so far this is my best take.
jin_akira
post Oct 24 2015, 06:26 PM

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based on this ongoing THREAD, here are a few things you guys can do for the time being while they 'investigate'

1. change your DNS (8.8.8.8 or any other)
2. use VPN
3. use mobile data (3G or 4G/LTE)
4. use other ISP (Maxis Fibre, YES 4G, etc)
5. download during these times; 3am-10am and 3pm-6pm. these are the time slots that some forumers and i have determined to have normal speeds, especially the morning window.

note that sometimes downloading is a lot faster than updating, and vice versa. so if the update is slow, you guys may try deleting the app and downloading from scratch again. if you guys have any other suggestion or want to report/update your situation, i suggest posting in this THREAD as some post may help you guys and your posts in that thread can generate enough attention for other users.
TSfederickwhh
post Oct 27 2015, 11:53 PM

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QUOTE(jin_akira @ Oct 24 2015, 06:26 PM)
based on this ongoing THREAD, here are a few things you guys can do for the time being while they 'investigate'

1. change your DNS (8.8.8.8 or any other)
2. use VPN
3. use mobile data (3G or 4G/LTE)
4. use other ISP (Maxis Fibre, YES 4G, etc)
5. download during these times; 3am-10am and 3pm-6pm. these are the time slots that some forumers and i have determined to have normal speeds, especially the morning window.

note that sometimes downloading is a lot faster than updating, and vice versa. so if the update is slow, you guys may try deleting the app and downloading from scratch again. if you guys have any other suggestion or want to report/update your situation, i suggest posting in this THREAD as some post may help you guys and your posts in that thread can generate enough attention for other users.
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yes. i noticed my updates and downloads were at normal speed especially in the mornings. tested on few updates already. i called tm once again and they said they are still working on it.

guess this will be the temporary solution for the moment..
orangutan
post Oct 28 2015, 07:31 PM

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No wonder lah!!!! mad.gif
Kernkraft400
post Oct 30 2015, 03:39 AM

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Problem still persists. Had to wait till 3:05 in the morning, to access my normal download speed. 1gb in less than 6 minutes smile.gif
jawengka
post Oct 30 2015, 03:51 PM

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I think when the Americans wake up, Apple servers become slow. No?
TSfederickwhh
post Nov 2 2015, 10:41 PM

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QUOTE(Kernkraft400 @ Oct 30 2015, 03:39 AM)
Problem still persists. Had to wait till 3:05 in the morning, to access my normal download speed. 1gb in less than 6 minutes smile.gif
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Wow. That will be my deepest sleep time..

QUOTE(jawengka @ Oct 30 2015, 03:51 PM)
I think when the Americans wake up, Apple servers become slow.  No?
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Haha. Not sure about that but its just frustrating.
Mavik
post Mar 7 2016, 09:45 PM

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This problem started recurring for me especially with Unifi.

App store downloads still ok using TIME's network.

Anyone else facing this issue?
remix2040
post Mar 8 2016, 07:16 PM

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QUOTE(Mavik @ Mar 7 2016, 09:45 PM)
This problem started recurring for me especially with Unifi.

App store downloads still ok using TIME's network.

Anyone else facing this issue?
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Didn't TM say their service is down? Posted on lowyat.net too. Access to most NA servers and websites are either too slow or inaccessible.
Mavik
post Mar 9 2016, 09:21 AM

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QUOTE(remix2040 @ Mar 8 2016, 07:16 PM)
Didn't TM say their service is down? Posted on lowyat.net too. Access to most NA servers and websites are either too slow or inaccessible.
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Their servers are in Singapore and the issue doesn't affect TIME
remix2040
post Mar 9 2016, 09:28 AM

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QUOTE(Mavik @ Mar 9 2016, 09:21 AM)
Their servers are in Singapore and the issue doesn't affect TIME
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Server in SG doesn't mean you're always connected to the servers I SG. Sometimes you get switched out to some other servers. Time piggybacking TM's fiberwires? No right? I'm not too sure.. All I know it's a TM issue. I play on SG servers on csgo and I'm getting 500-800ping lol
Mavik
post Mar 10 2016, 10:40 AM

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QUOTE(remix2040 @ Mar 9 2016, 09:28 AM)
Server in SG doesn't mean you're always connected to the servers I SG. Sometimes you get switched out to some other servers. Time piggybacking TM's fiberwires? No right? I'm not too sure.. All I know it's a TM issue. I play on SG servers on csgo and I'm getting 500-800ping lol
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Ouch that is quite a crappy ping! But I am still getting less than 50 ping and even so I am quite surprised its that high.

Your area has bad lines?
remix2040
post Mar 10 2016, 11:01 AM

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QUOTE(Mavik @ Mar 10 2016, 10:40 AM)
Ouch that is quite a crappy ping! But I am still getting less than 50 ping and even so I am quite surprised its that high.

Your area has bad lines?
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There's unifi in my area. But it just doesn't get to my house 😑 other than that I'm running 4megs haha
TSfederickwhh
post Mar 12 2016, 01:04 AM

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Few days ago it was quite slow. Heard that time something wrong with the underwater cable.. Now its ok for me..
Mavik
post Mar 13 2016, 11:20 PM

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QUOTE(federickwhh @ Mar 12 2016, 01:04 AM)
Few days ago it was quite slow. Heard that time something wrong with the underwater cable.. Now its ok for me..
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Yeah, performance resumed back again

 

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