Never deal with customer service before. At least you found the best one for yourself.

No la. Yesterday I was outside hanging out and drinking. I don't do bank transaction on my phone. Since today is weekend, might as well jsut try and see.

Thanks
Yea, grabbed it this morning. My plan changed edi.. Phone Delivery status = N/A

And they don't accept Amex lel

eh previous few pages of this thread, got a lot received iPhone X at night, something about midnight delivery.. apa tu? A promo from Digi?

I was thinking to buy ipx in Jan. But after read in this forum, seems like almost store out of stock

sure. you got it edi or still waiting for them to have stock?

Anyway, how come some Maxis centre got stocks.. and none of us stumbled upon any stocks at Digi side when we checked?

so you still waiting or edi took action?
I see. So you are waiting for Digi staff's phone call?

So far my order, my delivery still N/A
Shall I call to Digi to ask?

Haha.. yea. Shall give them 2-3 working days.

Well, perhaps you can aim for the next iPhone X

Oh is a space grey, i see. Well, seem like Digi now got plenty of stocks lel.. my Delivery status sudah ada tracking number. The phone is on the way to my hometown yay !   

Went to maxis ipc 256 silver available few units, 64 both colours available.....Harvey normal 256 avail both colours...all IT 256 space grey available....looks like sales going slow at this area...

Looking at the posts here. Can i assume that if you buy online you’ll get the phone within a week? Best bet than going to the outlets hoping that they’ll have stocks.

Yea haha.

Parent already helped me deflower the virginity of my iPhone X 

Wow tried my luck at 3 Digi stores these couple of days for the 256gb iPhone x and not one single positive experience.

1) 1U - only 64gb in stock. For such a big mall, I'd expect your branch there to be better stocked for potentially bigger customer demands. I asked them about Digi's accessories offer but they said no offers available at the moment. Digi's website was advertising stuff like 2 x Targus lightning cables for RM65, muvit cases & accessories for 30% off, etc. Oh well.

2) Gardens - Staff there couldn't really be bothered. No sense of customer service at all. Their stupid system of asking their staff for a queue number SMS just doesn't work. And apparently you can only ask one of their staff for this SMS. Which staff to ask for one? Well you'll have to try your luck and get one of their other staff to tell you. When you do manage to speak to someone, don't expect them to be friendly or polite.

To top it off, I had to find the instructions to get someone to talk to me on a sign in the middle of their wall, sandwiched between all their other advertisements and merchandise. Today's a weekday. Imagine going there on weekends. My advice, just don't.

3) BSC - I got my last two contract phones from Digi at this branch. Absolutely best customer experience among all their branches and employees there have always been friendly, accurate and helpful. I left Gardens and reached BSC at 8.50. Reached the Digi store at 9 to see the staff leaving the shop and locking up. Goodness, even the celcom branch next to them was still open!!! Can't blame them though, Google seems to tell me their official closing time is at 9. Just disappointing to see them close so much earlier than everyone else and in a mall at that.

Guess Digi is helping me save money. They're telling me the ipx is not for me haha. Even their website has gone down for hours now. Not that it has been any stable at all on other days.

Digi, Digi. Going from bad to worse to complete shit. Apa la nak jadi.

/rant

Yea I'm always in PJ too. Ever since I moved to my new place a couple of years back, maxis coverage has been absolutely atrocious. And back in my hometown, only Digi has good LTE coverage inside my house. I was practically forced to port to Digi after being Maxis' customer for so many many years.
I'm not really sure about that though. I remember asking before and was told they're a Digi center. Again, I could be wrong. It's just what I was told by the staff.

We're just unlucky we have weak regulators in this country. Operators and their staff here behave like they're God's gift to their customers and we should be thankful to them for allowing us to pay obscene prices for their products and services.

hi, i would like to ask after place the reservation for iphone X, did the digi called you guys if there is stock ready for you? or have go and ask them, even after placing reservation? i placed my reservation on 5th Dec 17, until now also no news/sms/call from digi. lol..

Just walked in to OneUtama DiGi, still no stock. This weekend try to go ss2/bukit bintang DiGi see have any chances or not. hehe. I reserve for 64Gb only. But don't mind getting 256 if there is ready stock. haha.

I see. Thanks a lot for the info. This weekend i start adventure for my X. lol..Been waiting for a year (2017-2018)..haha..

Got it at ss2 DiGi. It the last unit here. Yay...

Nice. Congrats. 64 or 256?

I'll probably be dropping by the bsc branch on Monday. Hopefully they'll be stocked. Anyone has their number?

Sure thing bro. But your monthly bill amount will be your subscription - the advanced payment right? So the GST will only be charged on the balance and not your entire monthly subscription. I guess that's why you're required to pay GST on the advanced payment "in advance".

Actually this is not what I understand from their explanation.

Your advanced payment of 530 will be credited back to you over 24months so roughly 22 per month. Your monthly bill will thus become 78-22 = 56 and the gst charged on your bill will be for this amount. This is why they charge you gst on your rm530 advanced payment first.