I hv been go to digi store.. to convert my maxis to digi.. however.. maxis hv been reject my application due to non fulfillment of contract obligation.. however... when I went to maxis, they said tht I am not attached to any contract... and they keep saying to resubmit application... digi hv been resubmit my application again and again and maxis still reject it.. what happen to maxis??? It is quite frustrating.. what should I do?? Maxis line is very bad at my house and only digi can be used..

Can u fix it? It is important as I used this number for formal occasion and application..