Hi all,

As per topic, I want to get back my old digi number which had 'died' due to past it validity.

Tried to sign up for postpaid to get back the number at digi but was told it can't be done as the previous number is prepaid number.

The digi service centre said the number will be recycled, the prepaid number will pop up anywhere and can't be trace where it will land.

Any ideas?

this part -"the number will be recycled". the said number still available at recycle bin.
stupid digi. maxis can get back expire number.

If service center cannot do then no hope. No one knows where the number will land and someone will eventually take it.

sometimess their staff so lazy to do so , and they will give a reason for it

I inherited a number which formerly belong to a loan shark / property agent. I know because I still getting phone call asking about house, whatsapp for property things, and then got a few ppl ask me lend them money for online gambling.

the worst part is he same ENglish name as me so I changed mine because I'm quite sick of answering yes then listen for awhile and find out its for different ppl

This post has been edited by spacelion: Oct 16 2015, 12:53 PM

Worst off, the digi customer service told me the number can be salvaged as long as it haven't been recycled.

Arrived at digi service center and was informed not possible to get it back as it is prepaid, no chance of knowing whether it has been recycled, or what is the status of the number.

Told them I had prior calls with customer service (cs) and customer service said it can be done, service center told me customer service was wrong.

Aren't they the same entity?

LOL son. try another service center..it can be done. they can check the status of the number. from there determine whether u too late or still can save your number or not

before this i also got same situation, call two time CS also say can, but at service center say no.