My 5 day old X-Box 360 developed the 3ROD. Brought it back to Gamer's Hideout. Had the set swapped 1-to-1. No hassle, no more 3ROD, happy customer.

This is how things should be. If the end-user is assured of prompt and complete rectification of any problems that occur as a result of a manufacturing defect during the warranty period; there is no worries in purchasing: Hence more buyers.

Djinn, if only more retailers are as professional as you are....

well done to GH! i doubt any other shops especially those in sg wang can do the same because 1 of our own forumer bought his 360 from wegamaju, sg wang got lies and more lies from that shop after his 360 kena 3ROD.

wow MacD, i didn't know ur set kena 3ROD

hope all things will go well now

Works fine now. Optical drive is noisier than the first 360 but heck, combined with the noise generated by GOW/GRAW... I can live with that...

if a 5-day/18-day old box can get unknown 3ROD error, can u imagine what happens when the 360 celebrates its 1st, 2nd or 3rd birthday? maybe this is MS strategy against modchip & modding?

servicing xbox360s is gonna more lucrative industry than selling games if it reaches an installed base of 30 million or more

http://bob.com.sg/forum/showthread.php?t=30474
^ do rmb not to tamper with the warranty sticker. when buying an virgin set, remove the faceplate to check at shop

This post has been edited by acougan: Dec 11 2006, 11:34 AM

Question: What games were you guys playing when the ROD showed up ??

So far from the post here... some say Read Rising but dont all games push the system to its best capacity ??

xbox seems like it has a lot pf problems >_< ..

are this xbox modded or not ??

I mean for me, i bought my xbox from singapore, brought it back, so far so good. >_<

im kinda worried for mine, i dont want to experience the 3rod T_T

Since the XBox 360 has not officially been brought into Malaysia, sets sold locally have to be parallel imports. This is usually from Singapore and therefore the warranty is from MS Singapore. If you bring it in yourself, then you won't be able to go through a Malaysian dealer for a warranty claim. Generally what happens is the dealer will arrange for the set to make the trip back to Singapore and facilitate your RMA process.

Some dealers (eg. Gamer's Hideout) have a policy for one-on-one replacement (subject to availability of the replacement set I presume) for the first month.

I think this is a fair system and certainly given that the 3ROD (i.e. hardware faults) is hardly a rare occurence is a very GOOD reason to buy from a local retailer with a good reputation.