QUOTE(ray148 @ Nov 10 2025, 12:12 AM)
I don't think it's possible to change to Malaysia because we only have Prime Video available here, not the whole Amazon services. Your friend only solution is creating a new account.
I already have an amazon.com account from years ago so my account is fine, so I created a new one from the prime video website to test what my friend faced, seems like it automatically went to amazon.co.jp for login/registration and end up with message that primevideo needs a valid Malaysian address despite not being able to set the region to Malaysia, kinda obtuse for amazon to do this.
edit: ok my friend managed to subscribe but it's not straightforward
1. registered amazon.com account on desktop browser, make sure not registering on amazon.co.jp
2. on amazon.com, go to settings > account > digital content and devices > devices > look for preferences tab in devices page > update your country settings to a Malaysian address
3. login on primevideo
app, subscribe using playstore (android) payment
for some reason tng payment is not available if look on the primevideo website, and it still stays it need valid malaysian address despite already set as Malaysia in amazon.com settings, pretty confusing if you're using the website instead of the app
This post has been edited by Quantum Geist: Nov 10 2025, 06:24 PM