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 !Umobile still send bill after I change to Prepaid, How to deal with this?

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TSshadowmorning
post Oct 8 2015, 12:41 AM, updated 11y ago

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After I switched to Prepaid from postpaid a MONTH ago, Umobile STILL sending bill to my relatives house with all my private numbers. HOW to make this stop? So troublesome. Thanks!
zher4883
post Oct 8 2015, 08:09 PM

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QUOTE(shadowmorning @ Oct 8 2015, 12:41 AM)
After I switched to Prepaid from postpaid a MONTH ago, Umobile  STILL sending bill to my relatives  house with  all my private  numbers. HOW to make this stop? So troublesome. Thanks!
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Have you talked to the customer service?
WongCobain
post Oct 8 2015, 08:51 PM

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From: Yesterday, 10:21 PM
QUOTE(zher4883 @ Oct 8 2015, 08:09 PM)
Have you talked to the customer service?
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this,

if it recently u changed it, misscom kot. ask them back
TSshadowmorning
post Oct 8 2015, 10:00 PM

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Already did, still they sent. Today I went directly to Hq, so now hopefully after this they stop
JJKTP
post Oct 10 2015, 07:24 AM

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QUOTE(shadowmorning @ Oct 8 2015, 10:00 PM)
Already did, still they sent. Today I went directly to Hq,  so now hopefully after this they stop
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Do keep us updated.

 

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