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TSlskmahesh_1993
post Oct 3 2015, 09:25 AM, updated 11y ago

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Hi,

I just bought a note 5 from Maxis with the zerolution plan and I will be working overseas from December. Can I transfer the contract to a friend of mine who is willing to do so?

Thank you


TSlskmahesh_1993
post Oct 10 2015, 07:58 PM

Getting Started
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Junior Member
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Joined: Oct 2006


QUOTE(Maxis @ Oct 3 2015, 05:04 PM)
Hi,

We regret to advise that the contract is not transferable. You may suspend your account temporarily but you will still be charge the monthly for zerolution in your monthly bill statement. Please be informed that the maximum temporary suspension is 3 months and you will not be charged for plan monthly charges during the suspension period.

You can downgrade to the MaxisOne Plan 98 after you reactivate your line if you are still in the overseas. The reactivation fee is RM10. The contract period will be extended as well if the account is under suspension mode. TQ @maxis
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Thanks for your prompt reply. Can I know what will be the charges like if i would like to surrender the phone and terminate the line since I will be away permanently? Tq

This post has been edited by lskmahesh_1993: Oct 10 2015, 10:33 PM
TSlskmahesh_1993
post Oct 12 2015, 09:51 PM

Getting Started
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Junior Member
190 posts

Joined: Oct 2006


QUOTE(Maxis @ Oct 11 2015, 11:33 AM)
Hi,

Please be advised that there is no additional penalty if you cancel Zerolution or terminate your line with Maxis. All you will need to do, is pay off the remaining device balance which is equivalent to the [(RRP/24) x remaining months]. The monthly early upgrade fee that you have paid will not be reimbursed. TQ
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Thank you smile.gif

 

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