Dear All,

Please don't trust and don't ever think about wasting the extra money on this program !

I've bought an 5s from maxis with iValue plan and an added program. The ridiculous insurance program !

Sign up that time told us that screen crack will 1 to 1 exchange and no extra charges.

About 2 months ago I've accidentally cracked my phone screen and call up for an repair / exchange.

Then the customer service told me that i need to pay up a RM550 for a phone replacement.

I've lost the insurance policy i've signed from maxis there and they told us the policy ruled changed. Thats why I need to pay the money in order to exchange the phone.

Considering i've paying for 20months for the insurance plan. RM35/month total damage is RM700

Replacing the phone = RM 550 - TOTAL is RM1250.

AND TAKE NOTE- That is not giving you a new extra phone. ITS TAKING BACK YOUR OLD PHONE AND GIVE YOU THE REPLACED UNIT !

He said if we need to pay an EXTRA RM300 if want keep that old phone !!!!

This is pissing me off !


Maxis user out there ! Please dont get cheated by Maxis anymore. I guess this program help them earn alot !

I'll be terminating all my maxis service from today !

I'm too dumb. I've been paying for almost 2 years .....

I've terminated all my maxis numbers d. Total got 4 line ...