Same problem with me..
Log Maxis case C16880703. since 3rd Oct.

MAXIS must to so something lar !!!..
System DOWN then MANUAL lar !!!..

NO JUST ASK FOR WAIT AND WAIT..

Please lah.. few week still rectifying the issue..

This is Maxis problem, but we paid for service.. Unless Maxis provided free service ker???
Please give us solution not your problem highlight..

But i log the MCMC.. wait 15 days for what Malaysia MCMC and MAXIS can do now !!!..

Complaint No: 0550/10/15

Date: 15 October 2015

Dear Sir/Madam,

COMPLAINT ON TELECOMMUNICATIONS SERVICE
[POOR SERVICE] - MOBILE NUMBER PORTABILITY

Thank you for contacting the Malaysian Communications and Multimedia Commission (MCMC).

We acknowledge receipt of your complaint. Please be advised that we have instructed Maxis to take necessary action to address the issue raised.

The service provider is required to respond to you accordingly on the findings and actions taken by them within 15 days.

Should you have any other enquiry, please do not hesitate to email us at aduanskmm@cmc.gov.my or contact our complaint hotline at 1800 188 030 (Mon-Fri 8.30am to 5.30pm).

Thank you.