My hotlink prepaid number just expired yesterday. I had been used this number for 19years. How to activate back my number? Urgent!

Hi Tatsuyuki,

Let us check this for you . Pls PM us your phone number, NRIC/Passport number, full name, latest topup amount and the query .

TQ
Dhanen

hi, my hotlink simcard just went to expiry today after not topping up.

I have forgotten to topup, I have many OTP tied to this account, is there anyway I can reactivate it please...

May I trouble you to reactivate my number ?
Please advise how do I get my number reactivated.

Hi hotlink ,

I need help in reactivating my hotlink prepaid phone number . I have sent you a pm about the details . My phone number is +60172218728 . Thank you !

Regards ,
Wan Wing Seng

Hotlink, this forcing people to go postpaid for 6 months to reactivate a pre-paid number is extortion, you guys should be ashamed of yourselves.

You are making peoples livers harder and more expensive because of your greed. I know you customer care guys are just doing your job and have no power, but please note your leadership are assholes.

I think they did the right thing. They are not greedy you know how many people abuse the reactivation? Have u listen to the reason ppl give. They are suddenly at overseas and suddenly line termination and they dont bother to top up even with grace period of 50 days to 90 days.

It will even remind u 3 days before termination
So I feel who get deactivate deserve it. I think subscribe to post paid is a lesson for them to.learn

Hi hotlink.. i have question about sim expired..since im in oversea now, i forgot to topup my prepaid line.. last topup is jun 8
For only rm5. It is posibble to get back my number?? Can u tell me how to do it..

My number is 017 846 9577

I want to reload today but it appear nombor tidak sah..

I feel sorry you that you think that way. People living overseas from Malaysia have busy lives and you're not going to see any notifications when you have the sim out most of the time. Well after being inconvenienced, I'll just take my business elsewhere for my next sim when I get back.

I don't require lessons from a mobile phone company with sub par customer service bro, but feel free to keep defending corporations that profits from being cut throat. They must be paying you really well, for you to go to the effort of defending them on LowYat forums

Sorry this happened to me too. They will only recover your number if you switch to postpaid plan for minimum 6 month contract.

Hi I missed two days to top up my prepaid and my phone number got terminated , how to reactivate back ? Thanks .

Hi saw this tread, can please help me on my case?
I have internet pass expiring on Jan 17 2020. But my curreny topup say it will expire this Dec 19 2019.

When will my simcard will be expired?
I need my simcard to stay active as I am overseas and need it for my OTPs for my banks. Please advise

Hi,


Kindly DM us your mobile number / IC or Pasport number / last top up date and amount for us to check and revert.


TQ
Dhanen

Hi how to DM you guys? Sorry im new to this forum. It seems that I cannot send a DM with Hotlink.

Can you send me a DM then I will reply on that.

I believe it's the PM envelope that you can click on the left (in Hotlink's post).

This post has been edited by RDoe: Dec 29 2019, 12:33 PM

Hi Hotlink,
My number seems to be deactivated today. Can i reactivate my number back? Need to use it for my holiday later.

Thanks you.

Dear Hotlink, can you confirm the validity extension for the ask/share-a-top-up scheme? I have been googling it for days yet unable to find an answer, not even from the official website or the terms and condition page.
For those who are wondering too, I have tried RM10 and been extended 5 active days. I appreciate if anyone can tell me the whole schedule.

for your question, I don't think they r gonna confirm or deny it...

They took down so many info of legacy Hotlink plan from their website, and they change the rule as they like whenever they want ..or twist to whatever they want....
so it is not a suprice that u cannot find anything about it.

eg: since last year (maybe March or April), the hotlink 365 cannot stack with ur existing validity.. if sb used to topup RM100 in one topup, and then buy validity365, they would had get 465 days validity (since topup rm100 or more would get 100 days validity)... now u can only get 365 days start from the day u buy validty 365 , no matter how many money u topup..


IMHO, maybe u can share more info ,eg: which plan u r using, when r u topup ?
maybe sb else can confirm or de-bunk it.

confirm, now get 5 days max by share-a-topup RM10 or more.
share less , get less.
thanks for the info.

This post has been edited by hashtag2016: May 24 2020, 09:00 PM

Hi could please help me on my case?
I have hotlink account, due to MCO and Circuit Breaker, I am stucked in Singapore. Can’t go back msia and forgot to top up my hotlink. I can’t login hotlink app with my number, showing incorrect or unregister number, I suspect it probably has been blocked.

I need my simcard to stay active as I am overseas and need it for my OTPs for my banks. Please advise.