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Unifi Official TM UniFi High Speed Broadband Thread V22, ( -_・) ︻デ═一▸ Maxis & Time

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kobe8byrant
post Oct 13 2015, 07:17 PM

I'm too old for this stuff
********
All Stars
12,275 posts

Joined: Dec 2005
From: KL


I have bad experience with Unifi. I had installation supposed happened today but installer didn't show up. Call 100 multiple times but nothing happened except them saying will escalate to second level.

They gave me installer handphone number but call him, no one picked up.

Assistance?
kobe8byrant
post Oct 14 2015, 03:43 PM

I'm too old for this stuff
********
All Stars
12,275 posts

Joined: Dec 2005
From: KL


I called 100 but they said installation postponed due to rain. Now reschedule me to end of the month. A bit ridiculous to have installation to end of month since not my fault you don't want come early and didn't inform me at all that you all cannot come.

Anyway to hasten installation process? I don't want wait so long.
kobe8byrant
post Oct 14 2015, 05:28 PM

I'm too old for this stuff
********
All Stars
12,275 posts

Joined: Dec 2005
From: KL


QUOTE(stinky @ Oct 14 2015, 05:04 PM)
Just called TM to cancel my UNIFI installation next Tuesday.
hehehe

waiting for this.....cheaper by RM20 monthly is alot
*
My installation is due tomorrow but according to TMnet, not yet in system so not confirmed. When they call me to confirm, I will change my package to this new one too. Much better.
kobe8byrant
post Oct 14 2015, 08:54 PM

I'm too old for this stuff
********
All Stars
12,275 posts

Joined: Dec 2005
From: KL


QUOTE(fruitie @ Oct 14 2015, 07:40 PM)
Fine, then let me upgrade to 50Mbps with RM 229 then. rolleyes.gif
*
Sorry fruitie but where to see that this rm20 discount if applicable for new subscribers or only for upgrades? This willl help me negotiate with tm who haven't installed for me.
kobe8byrant
post Oct 14 2015, 10:08 PM

I'm too old for this stuff
********
All Stars
12,275 posts

Joined: Dec 2005
From: KL


QUOTE(otakotak @ Oct 14 2015, 10:05 PM)
user posted image
is this true?
*
Again question is if it's applicable for new or upgrade only

Judging from free installation, new should enjoy this.

This post has been edited by kobe8byrant: Oct 14 2015, 10:09 PM
kobe8byrant
post Oct 14 2015, 11:16 PM

I'm too old for this stuff
********
All Stars
12,275 posts

Joined: Dec 2005
From: KL


Guys any advice how I can make installation process faster. Kena f f k, frustrating call 100 then they ask me waait phone call which takes ages.
kobe8byrant
post Oct 15 2015, 12:00 PM

I'm too old for this stuff
********
All Stars
12,275 posts

Joined: Dec 2005
From: KL


Already subscribed for Unifi 30mbps advanced biggrin.gif

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