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Unifi Official TM UniFi High Speed Broadband Thread V22, ( -_・) ︻デ═一▸ Maxis & Time

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faridsuarez
post Oct 8 2015, 12:24 PM

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QUOTE(fruitie @ Oct 8 2015, 12:14 AM)
First 30Mbps is not a VIP package.
Now, officially the free locals have been removed and upload speed is 5Mbps.
Some got calls from the sales team and managed to retain the free local calls but upload speed is still the same at 5Mbps.

In short, 30Mbps download and 5Mbps upload.
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rclxms.gif rclxms.gif ..previously got call from sales team..Mine still enjoying free local call after upgrading from vip10 to 30mbps...
faridsuarez
post Oct 8 2015, 02:23 PM

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QUOTE(millincoll @ Oct 8 2015, 12:49 PM)
just gotten a call from TM to upgrade from VIP 10 - VIP30.

One question, does the promo price changes often ?

"she" offered me VIP 30 + Jumbo Pack at RM219 -GST = RM232 +GST

but i thought its VIP30 + Jumbo Pack at RM229 -GST = RM242 +GST ?

What is it all about ? did i mishear or mmg it changes often depending on 'new' promotions ?
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discount rm10 for hpytv..
faridsuarez
post Oct 10 2015, 08:37 AM

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QUOTE(kazarboys @ Oct 9 2015, 07:59 PM)
I'm currently unified user for 10mbps package.This whole month I'm experiencing slow internet and in the afternoon my line keep DC.Called unifi, to clarify about the slow internet, the customer support lady told me that I have exceeded the quota. Anybody have info about this quota thing?I did not receive my hard copy statement thru mail for 2 month.
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unifi30 and uni50 unlimited ..

faridsuarez
post Oct 10 2015, 07:42 PM

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QUOTE(lolzcalvin @ Oct 10 2015, 03:06 PM)
If you did not receive the bill statement, you can still go to TM Point or related and pay for it by anticipating the issuance date through your previous statements, then issue complaint about the missing bill statements.

Beware that TM will throttle your connection if you use too much traffic (e.g. P2P from torrenting). If you do not torrent then I have no idea about the problem of slow internet speed.
VIP 5, 10, 20 also unlimited (so far)
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uni30 and uni50 really unlimited like streamyx ...nope like vip user... unlimited so far...hihihihi
faridsuarez
post Oct 18 2015, 12:59 PM

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Done complaining..hope will get rm20 discount and free call fix line again.. tongue.gif tongue.gif

user posted image
faridsuarez
post Oct 18 2015, 04:44 PM

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QUOTE(fruitie @ Oct 18 2015, 01:11 PM)
Just done my complaint as well. biggrin.gif

Done my complaint via OCC UniFi, CFM and now SKMM.
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hope will get special discount like my astro..complaining to skmm about astro lousy services and want to terminate my astro..astro call back and offer this package with no contract..

rm20 permonth before gst with basic family package and 32 hd channel include sports channel and recording function for 1 year.. after 1 year back to normal price and no hd channel..and no contract!!!!..

of coz i agreed now enjoying it with rm20 monthly..hihihi..
faridsuarez
post Oct 18 2015, 07:12 PM

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QUOTE(ComposMentis @ Oct 18 2015, 04:56 PM)
Heck found out about this new package as I was surfing the net aimlessly just now, feel like being conned  doh.gif

Just sent an inquiry to TM via OCC and waiting for the reply. Hopefully they won't give me copy paste response as some of y'all did  sweat.gif
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experience with tm and astro before better direct complain to skmm..i summore attached the skmm report on their fb for immediate respon..

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