Sep 17 2015, 09:11 AM
QUOTE(LovelyPotato @ Sep 16 2015, 09:38 PM)
Can I request for a new router if I upgrade from 5mbps to 30mbps? The one they gave me previously is DIR-615 and the signal is not strong enough for me to connect from my living room. I placed the router in my room.
Edited : And also the hypptv box.
Reason being is because I am planning to cancel my astro and use android media box installing in living room (provided hypptv one is able to install kodi then I doesn't have to buy one from the market). I checked with my old setup top box (very old and doesn't support installation of app, not even sure if it's running android) and it doesn't work anymore, not sure why. I've never used it before from my first day of unifi registration.
after upgrade, they gave me new 1 year warranty. so, when i complaint signal issue, the tech gave me new router. but the tech said, tm gave new warranty only if got call to upgrade, not when we call them to upgrade. donno its true or not.Edited : And also the hypptv box.
Reason being is because I am planning to cancel my astro and use android media box installing in living room (provided hypptv one is able to install kodi then I doesn't have to buy one from the market). I checked with my old setup top box (very old and doesn't support installation of app, not even sure if it's running android) and it doesn't work anymore, not sure why. I've never used it before from my first day of unifi registration.
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