Hmm. Will complain to SKMM as well.
Erm. I'm not sure about other complaints but I have no issue with UniFi, it's fast and good for me from the first day I subscribed to it which was 1 1/2 years ago.

Now I only complained about two things, slow download from Apps Store which is actually routing issue and the unfair pricing given to some of us, early adopters.

Back in the day,  I was same as you. This thread got so much negativity towards tm UniFi. After reading 20 pages of this thread, I also post something like yours.  I'm former 4 Mbps streamyx user. The thing is, there are so many people Lodge here just to complain and finding people who have the same problem as them with hoping that can solve it together. Very few people post something as they're satisfied with their broadband. My advice (as being advice to me back then), higher speed is always better. Now I'm using  30 Mbps and very happy with it.

Nah. I was travelling and only came back yesterday.

Well, expensive or not I can't judge because I'm the type of person who is willing to pay to have an enjoyable experience. The problem is the Internet in Malaysia is monopolized by TM and I don't have better option for now, so rather thinking how to justify it might as well subscribe and use it. If I think I can afford it, I will go for it. I'm using this 30 Mbps by myself only, not sharing with anyone. Usually from Mondays to Thursdays as I will go back to hometown on Fridays after work and only come back on Mondays. Still, I went for it.

the ultimate truth is you are still going to suffer no matter which you choose.

Its all about worthy or not. To me, definitely a yes.

Nope, I used to download a lot when I was on VIP 5. Then I upgraded to VIP 10 and stopped downloading, only streamed. Now on 30Mbps also continue streaming.
I didn't feel that smooth when I was streaming HD videos though when on VIP 5.

Now everything just works so well.

Sharing my unpleasant Unifi journey here. Wanting to upgrade initially to VIP 10 from my streamyx 2 as I have bought a media player for streaming. Then the new Unifi 30 Advance package came out. For a few dollars more, I can increase my speed a few times!. So aimed for 30 Mbps. Was willing to go for RM189 + 20 but learnt about friends here who got the free calls thrown in. Called 100, TM point, no success for the free calls. TM telemarketing called yesterday and I asked for the free calls. Cannot she said.

Getting angry at TM Unifi now, why free call for others and not me. So now looking at streamyx 8 instead. My family net usage is not that high. Only using HD TV and thus 4K requirement will not surface.

Upgrade to Unifi a few years down the road. Ha.

Cheerio.