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Unifi Official TM UniFi High Speed Broadband Thread V22, (　-_･) ︻デ═一▸ Maxis & Time

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RViN
post Oct 16 2015, 12:45 PM

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QUOTE(fuadfadz @ Oct 16 2015, 11:56 AM)
Just got call from tm. I will get discount rm20 for my unifi advance 30mbps. Nice girl call me to give this discount after i query about the promotion. And no contract will be renewed smile.gif
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I had no such luck, just got the same reply others have posted here about the promotion only being valid for those who applied from 15th Oct onwards.
RViN
post Oct 26 2015, 01:24 PM

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So its been a week since I filed complaints with MCMC and CFM over the whole RM199 for 30mbps fiasco ... no reply from either and no contact from TMNet.

Wondering what I should do next.
RViN
post Oct 26 2015, 01:31 PM

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QUOTE(Max2006 @ Oct 26 2015, 01:29 PM)
No need to wait for calls. Just go to Tm point and settle it there. Many people (including me) did that already. I complainted to SKMM on Monday. I went to TM point on wednesday. And I recevied a call from TM HQ on Friday.
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Problem is I have to take a day off to go there.

Did anyone manage to resolve it at TMPoing Kepong? Seems like most of their staff don't know about this and I don't want to take a day off and go there and be met with blank faces.

I lodged my complaint with SKMM and CFM on 16th October. Been 10 days and no reply. :/

Edit: Ok browsing through the thread it seems like some people have said they got it sorted at Kepong. Though it seems like it was a deal where they are migrated to the new package and the contract is reset. Is this the case for everyone else as well?

This post has been edited by RViN: Oct 26 2015, 01:41 PM
RViN
post Oct 26 2015, 04:53 PM

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QUOTE(fruitie @ Oct 26 2015, 04:49 PM)
Yes, got it on the spot and reflected immediately.
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Contract got renewed as well?
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