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Unifi Official TM UniFi High Speed Broadband Thread V22, ( -_・) ︻デ═一▸ Maxis & Time

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- JaY -
post Sep 29 2015, 09:21 PM

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getting really fedup with unifi + twitch issues. if i purchase a VPN such as PIA, will it help to be able to watch Source/High quality? vmad.gif vmad.gif
- JaY -
post Oct 21 2015, 03:50 PM

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Not so lucky like the rest, Went to TM Point in Bukit Raja, counter wasn't aware of this and went to ask the branch manager. The reply was, "No instruction from HQ and we cannot simply give discount, if they did call you, kindly provide Memo, SKMM will provide the list for us to give discount."

vmad.gif did email SKMM on Monday and received acknowledgement, but haven't receive calls from TM.
- JaY -
post Oct 21 2015, 05:11 PM

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QUOTE(eternity4av @ Oct 21 2015, 03:58 PM)
guess I can give up to my weekend visit to TMpoint Bukit Raja already. But will they accept if I were to upgrade from VIP20 to Unifi 30 / 50 with the promo price then?
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Upgrade is possible, they did mention to me that I can if I want to upgrade.


QUOTE(komandermaut @ Oct 21 2015, 04:36 PM)
try tm point shah alam. i lodged complaint on monday, notified by skmm but no call from tm until today. thus, i straight went to tm point and asked about the discount. initially they will make dunno, saying no such discount for existing subscribers. thus, i just mentioned about the complaint that i had lodged and told her that i have received the call from tm to come in (which was not even the case  thumbup.gif )

checked in web portal... already with rm20 discount  rclxms.gif
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Is it the Seksyen 11 one? If yes might give a try tomorrow as the distance for me is similar to the one in Bukit Raja.
- JaY -
post Oct 21 2015, 08:27 PM

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QUOTE(fruitie @ Oct 21 2015, 08:14 PM)
Done in 15 minutes. Got my discount. Later check in OCC. biggrin.gif
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what did you mention btw? gotta try my luck with other branch tmr sad.gif

Are u able to retain the free calls TM-TM btw?

This post has been edited by - JaY -: Oct 21 2015, 08:27 PM
- JaY -
post Oct 22 2015, 01:30 PM

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Just did my RM20 discount at Shah Alam branch. Walk in take number and proceed to counter. They did mention tho that if i take the rm20 discount, the free calls will be cancelled as that one is RM20/month. Since i did not use much, decided to cancel the free calls and opt for the rm20 discount.
- JaY -
post Oct 22 2015, 01:49 PM

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QUOTE(Codroy @ Oct 22 2015, 01:33 PM)
Seems I need to try other TMpoint. Stupid thing is even with my RM199 package, the call is not free. So stupid
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It is not stupid actually.. Cause previously my VIP10 comes with free calls, so during the "special promo", they offered RM199/mth, and also add on free calls as the new plans are without free calls. So for your case, should be a straight forward RM20 discount without any changes to your package.

QUOTE(shinchan5347 @ Oct 22 2015, 01:36 PM)
What does it mean actually on the rm20 discount?i am also on vip10 but still waiting for their call  cry.gif
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The RM20 discount is for the "early birds" who subscribed unifi 30mb at RM199/mth and unifi 50mb at RM249/mth. Now the current promo is RM179/mth for 30mb and RM229/mth for 50mb, that's why this thread is so active recently.
- JaY -
post Oct 22 2015, 02:08 PM

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QUOTE(Codroy @ Oct 22 2015, 01:55 PM)
Actually my previous package was VIP10 with free calls at RM179. When they called me for 30MB upgrade, they mentioned that the free call will be in the new package but its not  shakehead.gif

TMPoint said sometime their telemarketer will say anything to make you agree and at the end TMPoint will face all the complaint
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I see, i rarely use the free calls, just thought why not ask them to maintain it if they wanted me to upgrade? But for now, I'll just cancel it for the discount since i never/rarely use anyway.


QUOTE(shinchan5347 @ Oct 22 2015, 01:56 PM)
Yup I know about that but I am a 10mbps user and still they mention I have rm20 discount on my occ
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QUOTE(Codroy @ Oct 22 2015, 01:59 PM)
Sometime ago (last year I think) TM made some offer for VIP5. You can upgrade to VIP10 + hypptv pack at RM199 or VIP10 without hypptv pack at RM179. Maybe thats why you have RM20 discount with VIP10
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I feel this is why. VIP 10 was previously on RM199.
- JaY -
post Oct 22 2015, 07:50 PM

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Just to add, the counter girl did mention that my contract will be re-newed as of today. Doesn't make any difference to me since its just additional 2 months anyway.

This post has been edited by - JaY -: Oct 22 2015, 07:50 PM

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